If I took this cruise in Rome, I would understand the low quality of service. After all it would be in Italy by italians. But I boarded on Ft Lauderdale, USA.
You know you are in trouble if the front desk and reservations people don't understand what you are saying. It is standard on all other cruises to have non-english speaking people on the restaurants or the cabin service, but to have to explain 2 or 3 times to front desk personnel is ridiculous.
I cannot give a 0 rating to service, so I'll have to give it a High 1.
Nice town. Lots of things to do.
My favorite port. We did the Sailing with the dolphins on our own.
We stayed on the beach, very nice white beach.