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This cruise was problematic in: - Lack of food to buy onboard between meals Room was strictly average in care and staff upkeep -Food was mediocre although it looked good, but poor quality -Staff was mediocre in politeness and helpfulness; unaccomodating -Half of the tour guides were above average, the rest mediocre and below average - Scarcity of onboard activities - Program director and her immediate staff were helpful and agreeable Comments by some staff members: When our shower flooded: "That happens sometimes on these ships". No apologies? nothing When I requested more food: "We don't have anymore- was thrown away" Ridiculous- no civility or manners. Much dismissiveness on our requests- who trained these people? - It might help if their English skills were better also. We paid a considerable amount of money for this trip- I can't believe how poor it was. -We have been on cruises to the Mediterranean, Alaska, and the Caribbean.

Did not meet expectations

Viking Var Cruise Review by cbschwall

1 person found this helpful
Trip Details
This cruise was problematic in:

- Lack of food to buy onboard between meals

Room was strictly average in care and staff upkeep

-Food was mediocre although it looked good, but poor quality

-Staff was mediocre in politeness and helpfulness; unaccomodating

-Half of the tour guides were above average, the rest mediocre and below average

- Scarcity of onboard activities

- Program director and her immediate staff were helpful and agreeable

Comments by some staff members:

When our shower flooded: "That happens sometimes on these ships". No apologies? nothing

When I requested more food: "We don't have anymore- was thrown away" Ridiculous- no civility or manners.

Much dismissiveness on our requests- who trained these people?

- It might help if their English skills were better also.

We paid a considerable amount of money for this trip- I can't believe how poor it was.

-We have been on cruises to the Mediterranean, Alaska, and the Caribbean.
cbschwall’s Full Rating Summary
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