arrived in Jamaica, stood in narrow hallway for three and a half hours, no water, 40degree heat. With +- 750 people waiting for coaches to transport us to the ship.. thomsons had forgotten to lay on coaches. this was the reason the rep gave us at the airport, before phoning London to sort out the coaches...

they later claimed, on response to our complaint back in London that there was a traffic problem.. it was tops 20 minute journey to ship from airport... they also said there was water provided, outside the terminal!! we were not allowed to leave the terminal..

the ship itself is in a poor state, constant flooding in our bathroom..( towels thread bear). our cabin was in need of major repair.. the waiters in restaurant, and the room porter were very good, but certain bar staff were downright rude and insulting.. the food was not bad, but very repetitive .. the excursion trips were a con, not a Thomson rep to be seen once they got you onto the coaches.. Read more