This is our second cruise with Azamara, the first was 5 years ago on the Quest and we felt that there was a noticable deterioration in the service offering; this was especially noticeable in the quality of the food. On our previous cruise we ate in Aqualina 2 nights and Prime C for one. We made the terrible mistake of booking Aqualina without first checking the menu: 2 of the 4 choices were veal (something that is not terribly popular in the US these days), one was a fried dish and the specialty menu item was spaghetti. The wine list has been so severely reduced that even the somollier seemed embarrased when one of the Pinot Grigios on the wine list was "too old to be served", the second was not on board..which left us with the one that the waitress said "was the most popular"..wonder why! To pay a $25 surcharge for this restaurant was insulting.

The food in the main dining room was adequate, but also of lesser quality that we had previously experienced and in general the wait staff seems to want to push you to "eat and get out". While dining with friends we had to be blunt and simply tell them to go away while we enjoyed our wine and coffees.

The WiFi on the ship is an embarrassment. We do understand that internet connections while at sea can be slow, but the application they use has a less than desireable interface and unless you expressly type in "logout" you may remain connected and your precious, and expensive minutes will disappear. There is an e connections lounge but it is only staffed minimally and when the officer in charge shows up there is typically a line of people with complaints and needing assistance. Other cruise lines simply offer free wifi. Whatever money RCL thinks they make on selling internet time is more than lost on passenger ill will. Read more