1. Home
  2. Cruise Reviews
  3. Amsterdam
I've been on 12 HAL cruises. However, never on the Amsterdam. We were in a Neptune Suite #7016. Worst cabin I've ever had. I've been on 38 cruises, with various cruise lines so I know what should and shouldn't be. This cabin shook and the bed shook so bad it was hard to get to sleep. Even the head of guests services came up and agreed and she said it was the way the ship was made. Not only that we were under the pool area and chairs and tables scraped back and forth all day. All my neighbor's could not believe the most expensive had so much noise. Every morning they would wash the upper windows by the pool and all the water would puddle up on our balcony so we couldn't go outside till it dried 4 hours later. OK, so now the food, two words, bland and dry. The horizon court had the same thing everyday. Service was not up to the HAL standard. Needless to say I was very disappointed in this cruise and would never go on the Amsterdam again. Lucky we ate in port everytime. First time I lost weight on a cruise. So sad. Alaska was beautiful as always. Going on Celebrity next year.

What happened to HAL?

Amsterdam Cruise Review by dmaikui

8 people found this helpful
Trip Details
  • Sail Date: June 2015
  • Destination: Alaska
  • Cabin Type: Neptune Suite with Verandah
I've been on 12 HAL cruises. However, never on the Amsterdam. We were in a Neptune Suite #7016. Worst cabin I've ever had. I've been on 38 cruises, with various cruise lines so I know what should and shouldn't be. This cabin shook and the bed shook so bad it was hard to get to sleep. Even the head of guests services came up and agreed and she said it was the way the ship was made. Not only that we were under the pool area and chairs and tables scraped back and forth all day. All my neighbor's could not believe the most expensive had so much noise. Every morning they would wash the upper windows by the pool and all the water would puddle up on our balcony so we couldn't go outside till it dried 4 hours later.

OK, so now the food, two words, bland and dry. The horizon court had the same thing everyday. Service was not up to the HAL standard. Needless to say I was very disappointed in this cruise and would never go on the Amsterdam again. Lucky we ate in port everytime. First time I lost weight on a cruise. So sad. Alaska was beautiful as always. Going on Celebrity next year.
dmaikui’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Entertainment
Cabin
Shore Excursions
Service
Free Price Drop Alerts
Get Holland America Amsterdam price drops
250,000+ people have entered their email

Cabin Review

Neptune Suite with Verandah
Cabin SA 7016
Worst cabin ever. Noisy from scraping tables and chairs and the entire cabin shook horribly. Never again Amsterdam.
Navigation Deck Inside Cabins, Outside Cabins, Suite Cabins