My husband & I were on the Celebrity Summit on the May 31st sailing to Bermuda. This was our fourth cruise: 2 Celebrity, 1 Princess, 1 Norwegian. We loved this cruise! I have to say I was surprised at some of the posters who said the Summit was not up to par. We found her to be clean, well run and the staff very friendly and accommodating. Cape Liberty was a breeze to get checked in and on the ship. After getting dropped at the front door we were on the ship 30 minutes later. All the check in staff were friendly and helpful. Once on board we were met by staff with welcoming drinks and huge smiles. We explored all the decks to familiarize ourselves with the layout and at the announcement that the cabins were ready went to check ours out. The muster drill was painless because we didn't have to wear our life jackets. We just had to watch the crew show us what to do. The sail away was wonderful despite some dark clouds and lightning over the Freedom Tower. The Sunset Bar (aft) on Deck 10 was a great spot to be for sail away. We found people to be very friendly and relaxed.
As with anything else, a cruise is what you make it. If you are positive and approachable, you attract positive people. We overheard people complaining about the craziest things. Our cabin (ocean view) on deck 3 was great. Quiet, clean, lots of storage, and Ramon was there with whatever We needed. We had towel sculptures and chocolates every night. Ship officers, especially hotel director Paul Kelley, were approachable all over the ship. They would greet us, and immediately ask us how was the cruise and what could they do to make it better. The only thing we disliked was the spotty wifi. Bought the 90 minute package and it took me 14 minutes to connect to Verizon and then it crashed. Frustrating, but par for the course with all the ships we have been on. Maintenance was done everyday. Painting inside & outside, restaurant windows washed early morning when I was out walking the jogging track. The pool butlers would get all the lounge chairs out and towels ready before 8 every morning. We had fabulous weather both at sea and in Bermuda. So lucky! The sea days were full of port discussions, fitness classes, painting classes (the watercolor class was great), trivia, ship building contests, ice carving demonstrations, galley tours, and contests where passengers vs officers. Ken Mills was a great cruise director with help from Mark & Justin. At night we enjoyed the two comedians, Dancing With the Stripes (officers), Liars Club, disco party, the casino, and various lounges. Did not do the musical shows.
We had Select dining and made dinner reservations online before the cruise. Two nights in Qsine (we loved it, our favorite), one night in Normandie (fantastic service food good) and four nights in MDR (happy with food & service except 1 night). We felt Celebrity enforced their dress code. We saw them nicely tell a man he could not enter the MDR for brunch in a tank top and offer the rest of his group a cup of coffee while they waited for him to change. Classy! Did not see anyone who stood out during either formal night. I disliked the fact that only people who booked specialty restaurants onboard got 20% off the price. People who prepaid early should get a discount too.