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Splendour of the Seas Review

4.0 / 5.0
Editor Rating
464 reviews
9 Awards

Never Again with Royal Caribbean

Review for Splendour of the Seas to the Western Mediterranean
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Cruiser2620
First Time Cruiser • Age 80s

Rating by category

Embarkation
Dining
Public Rooms
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Cabin

Additional details

Sail Date: Sep 2008
Cabin: Grand Suite

This trip completely failed to meet our expectations. From the beginning we encountered problems with the performance of the ship and its staff.

First, when we arrived at the port on a bus provided by the company, we were dropped off at the luggage facility. It was pouring rain and there were not signs indicating where we were to go for check-in. After several wrong attempts to find the check-in location, we eventually found it and were by this time soaking wet. The driver could have dropped us off at the check in door before or after dropping off the luggage.

After checking in, we proceeded to the ship. It was still pouring rain. There was an umbrella for the staff checking our sea pass, but the passengers were required to stand in the rain while waiting in line. Our luggage was apparently allowed to sit in the rain because when it arrived in our suite, not only were the suit cases very wet, but the contents of the suit cases were also wet.

Cabin Review

Grand Suite

Noisy location under the pool deck. They should have Grand Suite in this location.

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