This was our second cruise with NCL. Our previous was September 2014 on the Getaway. So we are not against big ships but the BA did not compare to the GA experience. It wasn't awful, we had fun and enjoyed our time.

It was convenient for us coming from DC to take the train to NYC. We came up the day before and spent the night (Waldorf Astoria) and then Ubered to the port the next day. That process was easy. There as a huge traffic back up around 10:30 AM when we were trying to arrive. I don't know if this is normal or not since this was our first time going out of Manhattan. The terminal was very large and I felt like the staff just weren't very friendly. We did have a very nice porter to help with our luggage but those inside were not friendly, they just seemed to be going through the motions.

When we checked in, we did not have the room that I had booked or that matched my luggage tags but I did not want to stand in the line again since they said there were no empty cabins so I figured there was nothing they could do to help me. I did ask at Guest Relations once on the ship. It took them two days to get back to me and I had to follow up to check on the status. This delay was do to the communication back and forth from the shore. We never received an explanation but the offer of a $100 on board credit. The reason that I was not happy about this was that we were traveling with 2 other groups and had all booked together. We were in the same type of cabin just much further forward than we booked. Read more