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Crystal Symphony Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
322 Reviews

Not even a Four Star Ship

Crystal Symphony Cruise Review by coastcashier

7 people found this helpful
Trip Details
  • Sail Date: Apr 2015
  • Destination: Canada & New England

They could not make a Room Access Card for my wife that worked for five days. They kept blaming her for demagnetising the card when for 21 cruises we have worn our card in a Lanyard around our neck.

Could not get a Hot Meal in the Dining Room. Even the hot Soups were cold. Complaints were not able to fix the problem.

Could not get a Steak Medium Rare as they always came well done.

Excursions were of poor quality and well over prices we spent A$2500 and got half that value. Complaints were ignored.

No Musical Entertainment between 8.30 and 9.30pm. The Cruise Director would do nothing about it.

Bridge Sessions were only 2 hours on sea days and on port days no equipment would be made available.

Ran out of Saporro and Tsingtao beer even though there was a large Asian Passenger list. Also ran out of Hot Chocolate.

All in all a poor experience in what is supposed to be a five Star line. Aparently since Changing hands they have deteriorated.


coastcashier's Full Rating Summary
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Cabin Review

Small relative to the many shipe we have been on.


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coastcashier
8 Reviews Written
66 Helpful Votes
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