Zuiderdam Cruise Review by zhemmingway2
- Sail Date: April 2015
- Destination: Mediterranean
- Cabin Type: Deluxe Ocean-View Verandah Stateroom
Worst cruise ever.
The ship was being repaired while sailing. Huge amount of noise. Debris falling on the balcony. Top deck not accessible.
Any-time dining restaurant: Running out of food items. Running out of WATER!! Very limited service hours. Scarce number of table attendants. Not enough tables for the number of guests.
Entertainment: Very poor quality, not even close to other cruise companies. Very limited number of guest-participation games/contests/shows. Gives you a lot of time to spend in the cabin to think what a mistake you made!
Chaotic disembarkation. As a result, many guests missed their flights or train rides.
Holland America was contacted for a partial refund due to delivering a one-star trip, when they advertise it as a four/five star cruise. Their response was impersonal and, of course, declining to even discuss the situation...
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