We were a family of 4, a couple with 2 teenagers, a girl (16) and a boy (14). We have booked for our first cruise on Preziosa one of the most expensive cabins in the Yacht Club class, the Executive Family suite. The first disappointment on arrival was that although we were in the front of the ship and had a balcony we could not access it as the windows were sealed and could not open. A shame, for a cabin of that size and position. Second disappointment on arrival was that even though it was for a family of 4 the sofa bed was a small sofa bed and my teenagers would have to share it, what didn't seat very well with a girl of 16 and a boy of 14. In the end this was sorted and the staff brought in a mattress and placed on the living room floor and we had to live with it for the whole of the trip. This was a bit annoying as we were told at the time of booking that there were 2 sofa beds.
The Yacht Club class is very nice, but there was only 1 restaurant and a buffet area near the bar in the pool that we were allowed to use and by the middle of the trip it starts to get a bit boring with the same thing every day. For the price charged on this class we should be allowed to chose any restaurant on the ship to dine in. Drinks were only included in the Yacht Club area as well, so if we went to another part of the ship we had to pay extra for drinks. Even though it's nice to be in an exclusive part of the ship, you will not be only in that area for 7 days in a ship, so not very good value for money if you have to pay for anything outside the area. This Yacht Club arrangement needs to be reviewed in my view. On the other hand I don't recommend any other class as by wondering around I could see how crowded the other classes were.
Another point to mention was the fact that the Executive suites can only be booked on the Yacht Club class, but they are located on the front of the ship while the Yacht Club class reception, bar, restaurant, pool and all other cabins from the class are on the other end of the ship, so we had to walk the whole length of the ship to access the areas every time we went there. Not very well designed and if you are planning to book these suites be aware of this detail specially if you have problems of mobility. Prepare to walk a lot from one side to the other all the time.
Another negative was the lack of sun shades in the pool area. If you don't arrive early in the morning to get a table with a shade you will not get one later. There are plenty of tables and sun loungers, but not enough sun shades.
On the positive side the ship is stunning, the gym and the SPA have wonderful views and excellent service. The food was good and the entertainment also good, but not exceptional.
Would I book this cruise again? My answer is no. No, because of all the above reasons and I would try another cruise company such as Celebrity Cruises or Royal Caribbean instead of going back to Preziosa.
The cabin was clean and very well decorated. The bed was comfortable and there was plenty of space to store your clothes in the dressing room. The drinks fridge was always filled in with soft drink,water, juices and beer.
The bathroom was beautiful, but our shower was blocked and we had to call reception many times to report it and it took at least 3 days for the problem to be sorted.
As mentioned on my general comment, a shame that there is no access to the balcony in front of the ship from the cabin as it has high glazed sealed windows that can not be opened. A real disappointment as it is in front of the ship and commands wonderful views.
I have also mentioned in my general comments that although it is a family cabin that accommodates 4 people there is only a small sofa bed in the living room that 2 people is supposed to share or to put up with a mattress on the floor for the entire trip.