This was our second time on Allure of the Seas (first time was amazing) the second time on Allure was OK.

This is our 13th cruise and 4th cruise with RCCL. Embarkation was smooth and fast in Rome. We boarded around 11:30am and went straight to the Park Café to get the roast beef sandwiches which were just as good as I remember. Afterwards we checked to see if our cabin was ready and all hallway doors were open not closed so we went to our cabin with no issues at 12:30pm. We noticed our safe was locked and could not open it; tried to call customer service and the phone kept ringing then would hang up on you. Went to customer service and noticed there was already a huge line. When I informed the rep that I need to put items in the room safe he stated normally the room steward would leave it open but since she didn't start work till 4pm he would have maintenance open it for me. So we had to wait for him to arrive and open the safe.

We confirmed our first seating but saw the time changed from 6pm to 6:30pm which caused some glitches with our shows that were reserved for 7:30pm so we missed several shows. If you are not in line by 7pm to get a seat then when the show starts at 7:30 the room is already packed and there are no seats available even if you made online reservations Read more