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Celebrity Eclipse Review

4.5 / 5.0
Editor Rating
1843 reviews
102 Awards

Happy Holiday after a very stressful misinformation

Review for Celebrity Eclipse to France
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Jahed
First Time Cruiser • Age 40s

Rating by category

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Additional details

Sail Date: May 2015
Cabin: Deluxe Veranda 1C

It was our first Celebrity Cruise, we were looking forward to it, until two days before the date of embarkation when we received a very strange e.mail from agent informing us that Celebrity does not allow a holder of a Syrian passport aboard the ship ! However, after so many prolonged e.mails providing proof of documentations to seek a final decision, only 'by the day of boarding', someone from the company in USA did call and confirmed that it was wrong information given by the Immigration Officer on this Ship. No compensation of the stress caused or even apology of any kind has been delivered to us for that awful time, unknowing if we were going on our holiday or not after we booked a taxi and an overnight Hotel in S'hmton.

Leaving that unforgettable tensed experience behind us, we were extremely satisfied during the express embarkation process, helpful desk staff, early boarding and ready room at 11AM.

The ship was absolutely beautiful and modern, great dinning restaurants and to our taste. Very smiley and welcoming staff in general. Relaxed dress code in all occasions.

Cabin Review

Deluxe Veranda 1C

Cabin 1C

Good sized room, modern deco and convenient location, spacious balcony and shower. Easy and advanced setup TV remote system, Coffee making facility. Plenty of storage and hangers.

Partially Obstructed view (as booked) but it was not really bothering us at all.

On the down sides: Needs more attention in cleaning, working men on the top roof in front of our balcony on two days during our stay without prior arrangement with occupants.

Very friendly and polite attendant (Alex).

Port Reviews

Le Havre

Nice Port and in walking distance to the city centre.

Visited the new Mall, Beach and the Fosch Avenue. We did not travel to Paris due to train timing

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