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Second and last cruise ever with MSC...to say we were disappointed would be an a severe understatement. On arrival to our balcony suite we were allocated an extremely unclean cabin that required not cleaning once but twice. Staff were shocked at what they found when they inspected it. Stains on walls, hair on carpet, dust on every surface, and bed not even made correctly. It took 3 hrs before it was finally ready and was cleaned twice. Then they refused to allow my husband (only) to buy the drinks package on account I do not drink said it was two or nothing. They Charge like wounded bulls for everything. Cannot even get a water or tea or coffee without paying for it in restaurants and the food was no better than canteen quality. MSC you have a long way to go before you come anywhere near the service of the American boats. Our first MSC cruise we purchased a balcony suite only to arrive and be given an outside room and then told sorry we have a travel consortium group onboard and unfortunately had given our's to them. Waited two days before we got a balcony suite they upgraded us one category as their compensation (big deal). Just not good enough MSC. Big Mistake giving you a second chance. Give me Royal Carribean or Princess Cruises anyday.

MSC Cruise Line; Never Again!

MSC Musica Cruise Review by Cosbo

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Trip Details
Second and last cruise ever with MSC...to say we were disappointed would be an a severe understatement. On arrival to our balcony suite we were allocated an extremely unclean cabin that required not cleaning once but twice. Staff were shocked at what they found when they inspected it. Stains on walls, hair on carpet, dust on every surface, and bed not even made correctly. It took 3 hrs before it was finally ready and was cleaned twice. Then they refused to allow my husband (only) to buy the drinks package on account I do not drink said it was two or nothing.

They Charge like wounded bulls for everything. Cannot even get a water or tea or coffee without paying for it in restaurants and the food was no better than canteen quality. MSC you have a long way to go before you come anywhere near the service of the American boats. Our first MSC cruise we purchased a balcony suite only to arrive and be given an outside room and then told sorry we have a travel consortium group onboard and unfortunately had given our's to them. Waited two days before we got a balcony suite they upgraded us one category as their compensation (big deal). Just not good enough MSC. Big Mistake giving you a second chance. Give me Royal Carribean or Princess Cruises anyday.
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Cabin Review

Cabin 10167
A disgrace on arrival very unclean and dirty reported it 3 x times before it was finally inspected only because I found a manager and showed him photos on what we arrived to. It took 3 hours and cleaning twice before it was presentable.
  MSC Musica Deck Plans

Port & Shore Excursion Reviews

  • Acropolis
    Hop on Hop off bus was right at the terminal so easy access when disembarking when straight to acroplis and spent the day wandering at our leisure a very affordable option we were very pleased with.
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  • Kourouta Beach
    Arrived to a very Picturesque cliff side restaurant where we enjoyed the serenity of the beautiful beach and a delicious cappuchino before heading back to the boat.
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  • Olympia Archeological Tour
    We use Tripadvisor when in Ports and found a 5 star review for a Private Tour operator - Katakolan Private tours by George a LuxuryTaxi service. Takis our Driver was Fantastic !!! 5 star all the way Friendly informative polite . Took us to Olympia then a private winery for sml groups where we had tapas and wine tasteing for 8 euros then to the beach a beautiful beach Cafe for a Cappuchino what a wonderful inexpensive tour the highlight of our trip. Cannot speak highly enought of how good and inexpensive in comparison to the boat arranged tour.
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  • Winery Tour
    A wonderful small family run 100 year old Winery - Olympia Land Estate. On arrival we were greated by Their Daughter and given a tour of the distillery then taken to a beautiful area to enjoy Mums home made Greek Tapas and organic wine. Simply Delicious and such an enjoyable hour before going to our next stop the beach.
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  • Tuk Tuk Tours
    So much fun and somthing a little different a bright pink open sided tuk tuk. Kotor is so amazingly beautiful it was a great way to spend 2 hours exploring its beauty. We arranged it at port very easy, and two available so lucky to grab one first up.
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  • Hired Bikes and rode all over
    Arranged again thru Tripadvisor recommendation. Rode to the back side of the island to an amazing resort area and enjoyed a delicious lunch then continued to other scenic spots. Started the day with a donkey ride to the top to get the bikes what a hoot that was.
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