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So this was our first and last cruise. I found if you like to wake up, eat, walk about a boat, eat again, walk some more and then eat while looking for stuff to do then a cruise is ideal. We were bored most of the trip, we don't eat like grazing cows, we don't gamble and we like to explore. Also we don't drink like we are just out of high school so having to pay $3.75 per bottle of water was crazy to me. The days we were at port, two were great. Mostly all day excursions which were far cheaper booked off the boat. However two days "or a few hours I should say" were nearly pointless. There is too much to see and do with only four hours off the boat. Our room was nice, we had a balcony room, and our stateroom steward was awesome! He took very good care of us, he had what seemed like unlimited knowledge of the boat and ports we were visiting. Most of the crew on the crown princess was this way. My biggest issues with the cruise came when the trip was over. I enrolled "or thought I did" in a service called EZ Check. This service is supposed to transport you and your luggage from the ship to the airport. As with everything on a cruise ship it was an additional fee. Due to the amount of people trying to get off the ship I figured it would be a good idea, I was charged a fee and figured everything was set up. Morning came, instructions were followed for leaving my luggage outside my stateroom for crew pick up and transport. We received our ride from the ship to the airport and were waiting for our flight when I got a phone call. The call was from the transport company saying my luggage was in their possession at the airport and she was asking where I was currently. I advised I was waiting at the gate to bored my flight and I explained I had enrolled in EZ Check, I was assured this was an oversight and my luggage would make in onto my plane. I think it is important to note that I had plenty of time to go pick up my luggage, take it to the airline check in, "which was pre paid" and get back to the gate prior to take off. However being confident in the service which I paid for I did not. Well the flight was on time, we landed and went to claim our luggage. It was not there, and of course this was on a holiday weekend so three days pass before I'm contacted by princess cruises. I'm told I did not enroll in EZ Check and only enrolled in transport of myself from the ship to the airport. I'm also told it would be an additional charge of just over $90.00 dollars to get my luggage sent to me via FedEx. So here I am five days after my cruise which was nearly $5500 dollars for the two of us, plus the additional money spent on board and I still don't have my luggage. A cruise may be great for some but for us, we will never go on another.

First and Last Time on a Cruise

Crown Princess Cruise Review by Jayson41

2 people found this helpful
Trip Details
  • Sail Date: May 2015
  • Destination: Alaska
  • Cabin Type: Premium Balcony
So this was our first and last cruise. I found if you like to wake up, eat, walk about a boat, eat again, walk some more and then eat while looking for stuff to do then a cruise is ideal. We were bored most of the trip, we don't eat like grazing cows, we don't gamble and we like to explore. Also we don't drink like we are just out of high school so having to pay $3.75 per bottle of water was crazy to me. The days we were at port, two were great. Mostly all day excursions which were far cheaper booked off the boat. However two days "or a few hours I should say" were nearly pointless. There is too much to see and do with only four hours off the boat.

Our room was nice, we had a balcony room, and our stateroom steward was awesome! He took very good care of us, he had what seemed like unlimited knowledge of the boat and ports we were visiting. Most of the crew on the crown princess was this way.

My biggest issues with the cruise came when the trip was over. I enrolled "or thought I did" in a service called EZ Check. This service is supposed to transport you and your luggage from the ship to the airport. As with everything on a cruise ship it was an additional fee. Due to the amount of people trying to get off the ship I figured it would be a good idea, I was charged a fee and figured everything was set up. Morning came, instructions were followed for leaving my luggage outside my stateroom for crew pick up and transport. We received our ride from the ship to the airport and were waiting for our flight when I got a phone call. The call was from the transport company saying my luggage was in their possession at the airport and she was asking where I was currently. I advised I was waiting at the gate to bored my flight and I explained I had enrolled in EZ Check, I was assured this was an oversight and my luggage would make in onto my plane. I think it is important to note that I had plenty of time to go pick up my luggage, take it to the airline check in, "which was pre paid" and get back to the gate prior to take off. However being confident in the service which I paid for I did not. Well the flight was on time, we landed and went to claim our luggage. It was not there, and of course this was on a holiday weekend so three days pass before I'm contacted by princess cruises.

I'm told I did not enroll in EZ Check and only enrolled in transport of myself from the ship to the airport. I'm also told it would be an additional charge of just over $90.00 dollars to get my luggage sent to me via FedEx. So here I am five days after my cruise which was nearly $5500 dollars for the two of us, plus the additional money spent on board and I still don't have my luggage. A cruise may be great for some but for us, we will never go on another.
Jayson41’s Full Rating Summary
Enrichment Activities
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Cabin Review

Premium Balcony
Cabin B4 R230
Clean, okay sized but very well taken care of by our steward.
Baja Deck Inside Cabins, Balcony Cabins

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