Grandeur of the Seas Review
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Parking was great just across the street from the ship. We took some of our smaller luggage (roll-ons) and went in to check in. This went very smoothly and soon we were boarding the ship at around 12:30. Once aboard we were told we couldn't take our luggage to our room (that was ok) but we would have to check it. Well, they had only two luggage tags left (they were already out of them at a really early time) so we made up our own. The really good thing is our luggage (all of it) was among the first to arrive at our room (Good for them!) After a nice buffet lunch, we proceeded to our rooms around 1:30, took our luggage in and proceeded to tour the ship. The ship is just beautiful and very tastefully decorated, especially the atrium which had fantastic holiday decor (a Christmas tree, a large gingerbread house poinsettias, etc. All could be viewed from many floors above this open area.
Dinner in the dining room the first night and the next three were just great. Our waiter Kwasi couldn't have been more friendly and helpful, especially since we had a 5 year old with us. Our family table consisted of folks with different food requirements (2 vegetarians, and another with a health issue) but all were able to find something they could enjoy. The selection on the menu was quite good and the food overall was great!
Now the not so good - We all lined up the second day at the appointed time to get off the ship in Key West. The line which snaked up several floors did not move at all for some time. (Ok, maybe the ship hadn't cleared customs) No announcement was made for the delay, and over a half hour later, the line started to move but VERY SLOWLY!! Several people we talked to missed their Cruise tours which had left without them. Hopefully they got reimbursed but, in any event, they still missed what they had wanted and signed up to do. Getting back on the ship was not much better. Another 20 minutes or so to get back on (which was tough since our 5 year old needed to go "potty".) We have never in our previous 12 cruises experienced these kind of delays. (RCL - something you should definitely try to improve)