I booked a SZ guarantee at a great price. Four days prior to sailing I was assigned a SA Deluxe Verandah - BONUS! Having previously been upgraded to this category I knew I would have an amazing and spacious suite on the same deck as the Neptune Lounge. This came in very handy grabbing snacks with my son.
I was a huge fan of HAL prior to this sailing but now I have mixed feelings...here's why:
1) Caribbean brochure promises "table service" in the evenings in the Lido Restaurant. Upon arrival there the staff looked at me like I had three heads when I inquired about food being delivered to my son and I at a table. Instead it was expected that I would leave my toddler in a high chair and roam around the buffets collecting suitable food for him. No one to help.
No complaints about a SS Suite!