Unless you reserve in the two highest categories, you are treated very poorly. Dinner ereservatiiobns are not a priority unless you are in the top 2 categories, embarking early reserved for special class & expensive tours. Not at all what we expected. Middle &uppe r maNAgement very impressed with themselves and not helpful. One notable excxception is genertal manager Guiseepe. Reception & Assistant purser/concierge have no peopkle skills
Service kline & assistanec after tyiou have paid is just as bad or not worse with their Miami office.
Tourtes as luxury cruise, NOT
Could never get bathroom clean, as if serwer backed up