We booked last October for a cruise of the fjords. At embarkation, our luggage was delivered to outside our cabin on third deck. The cabin was clean and throughout the cruise was well-serviced by Rodell. We found the entertainment very good, and we saw a few great shows, and a funny comedian. As we bought the all-inclusive drinks package, we were limited to what and where we could drink, no drinks included on deck seven, and a limited number of drinks on deck six, which meant we were drinking house rum or Stella. We used the buffet for most of our meals, and the food was reasonable to good, the service was good to indifferent.
The Reception staff were helpful and polite, and the staff in the Braemar Room were very cheerful and funny. The pianist Ronald is very good indeed, and we enjoyed our time in their as well as the quizzes at 10pm. Wi-Fi is available on board but is very slow,and some days doesn't work atall, It is very expensive if you only buy a few hours, so I would suggest paying £30 for a 24 hour package,not £5 for half an hour. The excursions are very expensive, so think about making your own way around when you dock. Overall, we enjoyed ourselves, but felt that we didn't get the value for money we should have got, and considering we booked so far in advance, should have been given the all-inclusive drinks package and gratuities free of charge, which were later advertised as included.
Professional when embarking at Liverpool, a long wait to disembark at end of cruise, it being done on a deck basis,meaning we were sitting in our cabins ready to disembark for nearly two hours, and we only had a taxi ride to be home.