This was our first cruise with Azamara. We wanted the smaller ship experience and have to admit we liked it. We chose this cruise for the itinerary and a special price - double upgrade to a verandah cabin. The ship was nice, clean and fortunately well functioning. (We had heard stories of plumbing problems.) The staff was generally friendly and the food was good. The food and service were excellent in the specialty dining restaurants but you pay extra for that. The promo on this line is that the fare includes gratuities and complimentary alcoholic beverages. There is a catch. You are still overwhelmed with opportunites to tip more and the complimentary drinks includes only 3 selections of beer and they limit the wine to just one white and one red each day. You know they have the larger selection available - so why can't you get a Chardonnay when I don't like Reisling?
With a smaller ship you have to expect less choices in some things but you know the wine is there - they are just going to limit you, so they can sell you another glass for $10 each. The upcharges and extra fees are obnoxious. I'll go to a real all inclusive resort next time. We do have to say the Azamara rep at the airport was fantastic. He handled a late luggage issue and sent us on to the ship, while he waited for our luggage on the next flight from Paris. Within 4 hours we had our bags in our stateroom - and that was a HUGE relief.