This was our first P and O cruise. We travelled by coach to Sourhampton. Embarkation was fairly quick and we were soon on board. I liked the way you were given a card showing where you were on the wait yo board. There were plenty of people carrying out the hoarding process and issuing your card. Our cabin was ready so we dropped off our luggage and headed to buffet for lunch. The way the buffet, in both areas, is set out does not lend itself to a smooth flow of people. People enter from either end. There is an exit in the middle but many exit where people are entering. Food in the buffet was ok but a bit monotenous. It was often difficult to find a table and your food would be cool by the time time you did. We had early sitting in the Oriental Dining Room. Service was much slower than we had experienced on other cruises. The waiters now have to take drinks orders. They also seem to have more people to attend to. Food was fine with a reasonable choice each evening. We also ate breakfast there. The menu was the same each day with a daily special. There was no way you could get any of the specials if it was not the correct day. Why oh why can cruise ships not make decent toast? It was hard and cold. Our cabin was fine but the carpet was a disgrace. There was a huge stain below the coffee table and a big black patch outside the bathroom. Apart from the carpet the steward kept the place very clean. I liked the tea and coffee making facilities. We like to go to the shows in the theatre. This became more of a problem as the cruise went on. People were going earlier and earlier to ensure a seat. If you were not there half an hour before the start you might not get in. Most of the shows were good but we were not impressed by the Headline Group. The singers were screeching not singing. We only went once to see them. For several days there was a problem with one of the main doors to the theatre. That entrance was closed meaning most people entered by the other door. The early people sat near this door meaning those who came later had to push past a whole row of people to get a seat at the other side. No staff were to be seen. Surely some staff could have organised seating better? Apart from anything else this could have been a huge problem had their been a fire. Nobody ever told us what the problem with the door was. There was also entertainment in the lounges. It was often difficult to get a seat there. There were over 3000 people on board and it did not appear there were enough places to sit. A syndicate quiz was held each evening in the Karmala room. This room was a disgrace and people should not have been expected to use it. There were leaks all over and buckets placed to catch the water. Industrial blowers were in place to try to dry it out. It was not a pleasant place to be. The entertainment staff worked hard. The pools were often closed. When open I saw children in swim nappies using them in spite of a notice saying they were forbidden. Nobody ever checked. The ports were excellent. None were tender and only in Lisbon was it slow to disembark. The Captain was very personable and always said he would soon have us ashore with the speed of a thousand gazelles! We did not take any ship's excursions. Disembarkation was. Nightmare. Nobody gave information as to what was happening. Eventually we left the ship 45 mins late and our coach left over an hour late resulting in traffic hold ups and a very late return home. Passengers were seldom given information on what was happening which I felt was not good. The ship was just out of dry dock. There were new carpets in dining rooms, stairs and passages. Why, if not replacing those in the cabins, did they not shampoo them? Many people had problems with leaks and water. This was our first P and o cruise. Would I go again? Maybe if the price and itinerary were right. However I will not be rushing back to sail with them.

Iberia and Canary Islands

Azura Cruise Review by Floflegs

1 person found this helpful
Trip Details
  • Sail Date: April 2015
  • Destination: Canary Islands
  • Cabin Type: Outside Stateroom (Obstructed View)
This was our first P and O cruise. We travelled by coach to Sourhampton. Embarkation was fairly quick and we were soon on board. I liked the way you were given a card showing where you were on the wait yo board. There were plenty of people carrying out the hoarding process and issuing your card.

Our cabin was ready so we dropped off our luggage and headed to buffet for lunch.

The way the buffet, in both areas, is set out does not lend itself to a smooth flow of people. People enter from either end. There is an exit in the middle but many exit where people are entering.

Food in the buffet was ok but a bit monotenous. It was often difficult to find a table and your food would be cool by the time time you did.

We had early sitting in the Oriental Dining Room. Service was much slower than we had experienced on other cruises. The waiters now have to take drinks orders. They also seem to have more people to attend to. Food was fine with a reasonable choice each evening.

We also ate breakfast there. The menu was the same each day with a daily special. There was no way you could get any of the specials if it was not the correct day. Why oh why can cruise ships not make decent toast? It was hard and cold.

Our cabin was fine but the carpet was a disgrace. There was a huge stain below the coffee table and a big black patch outside the bathroom. Apart from the carpet the steward kept the place very clean. I liked the tea and coffee making facilities.

We like to go to the shows in the theatre. This became more of a problem as the cruise went on. People were going earlier and earlier to ensure a seat. If you were not there half an hour before the start you might not get in. Most of the shows were good but we were not impressed by the Headline Group. The singers were screeching not singing. We only went once to see them. For several days there was a problem with one of the main doors to the theatre. That entrance was closed meaning most people entered by the other door. The early people sat near this door meaning those who came later had to push past a whole row of people to get a seat at the other side. No staff were to be seen. Surely some staff could have organised seating better? Apart from anything else this could have been a huge problem had their been a fire. Nobody ever told us what the problem with the door was.

There was also entertainment in the lounges. It was often difficult to get a seat there. There were over 3000 people on board and it did not appear there were enough places to sit.

A syndicate quiz was held each evening in the Karmala room. This room was a disgrace and people should not have been expected to use it. There were leaks all over and buckets placed to catch the water. Industrial blowers were in place to try to dry it out. It was not a pleasant place to be.

The entertainment staff worked hard.

The pools were often closed. When open I saw children in swim nappies using them in spite of a notice saying they were forbidden. Nobody ever checked.

The ports were excellent. None were tender and only in Lisbon was it slow to disembark. The Captain was very personable and always said he would soon have us ashore with the speed of a thousand gazelles! We did not take any ship's excursions.

Disembarkation was. Nightmare. Nobody gave information as to what was happening. Eventually we left the ship 45 mins late and our coach left over an hour late resulting in traffic hold ups and a very late return home.

Passengers were seldom given information on what was happening which I felt was not good.

The ship was just out of dry dock. There were new carpets in dining rooms, stairs and passages. Why, if not replacing those in the cabins, did they not shampoo them? Many people had problems with leaks and water.

This was our first P and o cruise. Would I go again? Maybe if the price and itinerary were right. However I will not be rushing back to sail with them.
Floflegsā€™s Full Rating Summary
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Cabin Review

Outside Stateroom (Obstructed View)
Cabin NA E619
Cabin was fine apart from dirty carpet. We looked into a lifeboat. However cabin still had plenty of light. Good situation for laundrette. Not too far from rear lifted and stairs.
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