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We were asked to join some family members on this cruise, so we did not do a lot of research prior. We travel a great deal & love cruising. The positives: Viking Lofn is a beautiful ship, the food was excellent, as were most of the staff. We had Peter as our waiter, & he was just exceptional. The negatives: 1- though the Rhine is beautiful, many of the ports are far from where the excursions take you. Lots of time on a bus which we found tiresome. Also up & out early almost every morning. 2- we did the pre cruise in Lucerne. Though Viking says you will wait no longer than 30 minutes for transport, we waited an hour. Ugh! 3- upon arrival at our hotel, the room was not ready, which was understandable since it was only 10 am. We told the Viking rep our plans for the day, & supposedly he was unaware that upon check in we would receive a Lucerne pass which discounts boats rides. Ugh again! We would have saved $60!!! 4- while most cruises give an itinerary ((time arriving to / leaving port), Viking seems to keep this a secret. I tried to inquire re: time we would be transported from Lucerne to Basel (embarkation port). My agent said after breakfast, which could be a wide range. Someone else said 9:30 am, & if we took the excursion to Mt. Titlis - we would leave at 9:30 & arrive to the ship at 3 pm with ample time to enjoy Basel. That then changed to leaving Lucerne at 4 pm, arriving to the ship at 5:30, & we missed the port of Basel altogether!, 5- we bought watches in Switzerland & were told the boat would stamp the VAT form since that's how we were leaving Switzerland! Wrong again! 6- I'd be wary of paying for a veranda. We did & Viking states that the view may be occasionally blocked. Ours was blocked 4 out of 7 days by another boat! Rip off!! 7- we were told the trip to Brugge (post cruise) was 2 hours. Well our bus ride turned into 5! Guess the bus driver knew no other way than to sit in traffic. We were also told that there would be nice stops along the way. Ours was a highway rest stop! Luckily the trip ended nicely. The hotel - Dukes Palace, & the Viking rep Annie, in Brugge, were both gems! 8- we also were not told that the ship would arrive in Amsterdam 2 AM. So by taking the post to Brugge, we missed that port too.

Family Cruise

Viking Lofn Cruise Review by Carolyngd

Trip Details
We were asked to join some family members on this cruise, so we did not do a lot of research prior. We travel a great deal & love cruising. The positives: Viking Lofn is a beautiful ship, the food was excellent, as were most of the staff. We had Peter as our waiter, & he was just exceptional.

The negatives: 1- though the Rhine is beautiful, many of the ports are far from where the excursions take you. Lots of time on a bus which we found tiresome. Also up & out early almost every morning.

2- we did the pre cruise in Lucerne. Though Viking says you will wait no longer than 30 minutes for transport, we waited an hour. Ugh!

3- upon arrival at our hotel, the room was not ready, which was understandable since it was only 10 am. We told the Viking rep our plans for the day, & supposedly he was unaware that upon check in we would receive a Lucerne pass which discounts boats rides. Ugh again! We would have saved $60!!!

4- while most cruises give an itinerary ((time arriving to / leaving port), Viking seems to keep this a secret. I tried to inquire re: time we would be transported from Lucerne to Basel (embarkation port). My agent said after breakfast, which could be a wide range. Someone else said 9:30 am, & if we took the excursion to Mt. Titlis - we would leave at 9:30 & arrive to the ship at 3 pm with ample time to enjoy Basel. That then changed to leaving Lucerne at 4 pm, arriving to the ship at 5:30, & we missed the port of Basel altogether!,

5- we bought watches in Switzerland & were told the boat would stamp the VAT form since that's how we were leaving Switzerland! Wrong again!

6- I'd be wary of paying for a veranda. We did & Viking states that the view may be occasionally blocked. Ours was blocked 4 out of 7 days by another boat! Rip off!!

7- we were told the trip to Brugge (post cruise) was 2 hours. Well our bus ride turned into 5! Guess the bus driver knew no other way than to sit in traffic. We were also told that there would be nice stops along the way. Ours was a highway rest stop!

Luckily the trip ended nicely. The hotel - Dukes Palace, & the Viking rep Annie, in Brugge, were both gems!

8- we also were not told that the ship would arrive in Amsterdam 2 AM. So by taking the post to Brugge, we missed that port too.
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Cabin Review

Cabin 211
Should not have paid for veranda since view was blocked greater than 50% of the time
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