We have sailed with Oceania once before which was great, but it was 3 years ago and on Regatta before they were taken over by NCCL and what a difference. Marina is a beautiful ship, the cabins10062 was fine, bathroom excellent. Originally we were in cabin 9012 . On arrival the toilet was full of sewage which we flushed and didn't think too much about. However for the next four days we had sewage coming up in the toilet! We complained on the second day and were sent the plumber who was from Eastern Europe. He proceeded to tell my husband that he did not know how to flush the toilet and proceeded to give him a lesson. We were furious. We then complained to reception who put us in touch with Javier Cortes who made all the right noises and eventually moved us to another cabin. Quite a horrible first few days. Other than that we were not offered any other kind of compensation. The ship also had Noro virus on board which completely altered everything. The concierge lounge didn't have anything to eat in it, only paper cups, the self service laundry was closed, various food was not available. The concierge level is a total waste of time. We did not get any benefit from this at all. In Lima there was no priority boarding, the lounge was a room on Deck 9 too small with not much in it. The concierge sitting area in Canyon Spa a to altar waste of time, no room for everyone, no shade and really useless. Certainly not worth the extra money. The speciality restaurants are quite good but the main dining room was poor. The menu is limited, one evening there was nothing on the menu we could eat. The food was all cold, the staff were disorganised, the wine waiters fairly useless, they know nothing about the wines they were selling. There were not enough waiters especially at breakfast so there was a long wait for food. The waves terrace cafe was shambolic. They ran out of food, there was nowhere to sit quite often, the service was poor and it seemed badly run. We play bridge and there was hosted bridge on sea days . This also was shambolic, the two directors were disorganised, rather rude and really poor directors. If you are going to have bridge make sure the people running it know what they are doing, these two did not. I went to a cooking class which was excellently run and well thought out. The entertainment is very mediocre. The shows put on by a company that had two lead singers who could not sing! Pretty grim to listen to. The dancing was ok and the best show was on the last day when a singer who impersonated great singers came on. He was fabulous. There was also a female singer early on who was great. I hated the juggler, really juvenile but the comedians were also very good. The enrichment lecturer was excellent, really knowledgable and her lectures well delivered and prepared. The stops were ok, the best being Salvery Peru, Panama Canal, Miami, Port Canaveral, Charleston. We did not do ships tours but those who did complained how expensive they were. We had a nice holiday but not our best and we don't think we would go on Oceania again as it just isn't good enough for us. We like 5 star and this definitely like isn't that any longer.

Lovely Ship but Not All it is Cracked Up to Be

Marina Cruise Review by RobertaV

5 people found this helpful
Trip Details
We have sailed with Oceania once before which was great, but it was 3 years ago and on Regatta before they were taken over by NCCL and what a difference. Marina is a beautiful ship, the cabins10062 was fine, bathroom excellent. Originally we were in cabin 9012 . On arrival the toilet was full of sewage which we flushed and didn't think too much about. However for the next four days we had sewage coming up in the toilet! We complained on the second day and were sent the plumber who was from Eastern Europe. He proceeded to tell my husband that he did not know how to flush the toilet and proceeded to give him a lesson. We were furious. We then complained to reception who put us in touch with Javier Cortes who made all the right noises and eventually moved us to another cabin. Quite a horrible first few days. Other than that we were not offered any other kind of compensation.

The ship also had Noro virus on board which completely altered everything. The concierge lounge didn't have anything to eat in it, only paper cups, the self service laundry was closed, various food was not available. The concierge level is a total waste of time. We did not get any benefit from this at all. In Lima there was no priority boarding, the lounge was a room on Deck 9 too small with not much in it. The concierge sitting area in Canyon Spa a to altar waste of time, no room for everyone, no shade and really useless. Certainly not worth the extra money.

The speciality restaurants are quite good but the main dining room was poor. The menu is limited, one evening there was nothing on the menu we could eat. The food was all cold, the staff were disorganised, the wine waiters fairly useless, they know nothing about the wines they were selling. There were not enough waiters especially at breakfast so there was a long wait for food. The waves terrace cafe was shambolic. They ran out of food, there was nowhere to sit quite often, the service was poor and it seemed badly run.

We play bridge and there was hosted bridge on sea days . This also was shambolic, the two directors were disorganised, rather rude and really poor directors. If you are going to have bridge make sure the people running it know what they are doing, these two did not. I went to a cooking class which was excellently run and well thought out. The entertainment is very mediocre. The shows put on by a company that had two lead singers who could not sing! Pretty grim to listen to. The dancing was ok and the best show was on the last day when a singer who impersonated great singers came on. He was fabulous. There was also a female singer early on who was great. I hated the juggler, really juvenile but the comedians were also very good. The enrichment lecturer was excellent, really knowledgable and her lectures well delivered and prepared.

The stops were ok, the best being Salvery Peru, Panama Canal, Miami, Port Canaveral, Charleston. We did not do ships tours but those who did complained how expensive they were. We had a nice holiday but not our best and we don't think we would go on Oceania again as it just isn't good enough for us. We like 5 star and this definitely like isn't that any longer.
RobertaV’s Full Rating Summary
Enrichment Activities
Value For Money
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Free Price Drop Alerts
Get Oceania Marina price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Concierge Level
Cabin A1 10062
Nice cabin although a bit small. Difficult with wardrobes, not easy to get dressed together. Not enough space to put everything. Bathroom lovely, but who designed the bath taps? Impossible to turn them on without hurting your neck or arms, ridiculous.
Deck 12 Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews