First, let me say we WERE loyal Regent cruisers and have introduced two other couples to the Regent experience. This time, we were disappointed and embarrassed because Regent's charm and allure has gone downhill. We spent almost $12,000 for this 10-day cruise and frankly, that was too much money for what we got in return.

First of all, the Navigator was shabby and threadbare in many areas. The carpet in front of the elevators was stained and old - especially on the pool deck. It was not a good first impression. Of course, vibration in the stern of the Navigator was expected. However, it makes no sense in holding any type of activity in the Stars Lounge because vibration noise is so pronounced. One day, they had a jewelry presentation in the Stars Lounge and the speaker didn't have a microphone. We all had to sit in the front row so we could hear the presentation.

We used to enjoy eating on the pool deck and never had a problem ordering food or drinks. This cruise, the service was less than stellar on the pool deck. Food took forever to arrive and one day, I ordered iced tea FIVE times before a glass arrived. From that day forward, I ordered 2-3 iced teas at a time just to be sure I had a refill. Read more