Embarkation was chaotic to get on board the ship. At one point, after methodically calling out group number in sequence, a GENERAL BOARDING announcement was called and a stampede ensued to the doorway. An employee stopped the herd at the doorway saying the announcement came from a different terminal. It was at that point it was just impossible to turn the entire crowd around and back to their seats, as was insisted upon.
As previously noted, the balcony room was extremely tight with no passing room for 2 people let alone 4 people. Lack of draw space for your clothes. I can understand the failed bathroom set-up. Walls and mirrors in the room were dirty along with with being chipped. I heard the ship was going through some refit in its permanent stay in Europe. Having sailed on both the new GETAWAY and BREAKAWAY ships, the bathroom set up is traditional and large, the balcony rooms are 1/3 larger than the EPIC’s balcony room.
The wait staff in TASTE, O’SHEEHANS PUB, MANHATTAN ROOM, housekeeping, casino staff seemed tired, careless and quite bothered. The cabin stewart (Edmundo) was efficient in his work and quiet. He rarely said hello when I greeted him and never mentioned my name. Shanghai’s food was practically inedible. O’Sheehan’s food was cold. The buffet was just ok, at best.