1. Home
  2. Cruise Reviews
  3. Norwegian Epic
Embarkation was chaotic to get on board the ship. At one point, after methodically calling out group number in sequence, a GENERAL BOARDING announcement was called and a stampede ensued to the doorway. An employee stopped the herd at the doorway saying the announcement came from a different terminal. It was at that point it was just impossible to turn the entire crowd around and back to their seats, as was insisted upon. As previously noted, the balcony room was extremely tight with no passing room for 2 people let alone 4 people. Lack of draw space for your clothes. I can understand the failed bathroom set-up. Walls and mirrors in the room were dirty along with with being chipped. I heard the ship was going through some refit in its permanent stay in Europe. Having sailed on both the new GETAWAY and BREAKAWAY ships, the bathroom set up is traditional and large, the balcony rooms are 1/3 larger than the EPIC’s balcony room. The wait staff in TASTE, O’SHEEHANS PUB, MANHATTAN ROOM, housekeeping, casino staff seemed tired, careless and quite bothered. The cabin stewart (Edmundo) was efficient in his work and quiet. He rarely said hello when I greeted him and never mentioned my name. Shanghai’s food was practically inedible. O’Sheehan’s food was cold. The buffet was just ok, at best. The entertainment was lack-luster. The most entertaining was Nadeen the Hypnotist. Legends In Concert had live musicians and were excellent. Some performers in Cirque Dreams were very good, however the dinner was poor. The constant-whistle-blowing-character was beyond annoying and painful. He turned the venue into a children’s show. The Murder Mystery Luncheon by 2nd City troupe was entertaining, but the food was frozen. The tour of the spa area was too constricted when all you wanted to do was to see the thermal spa suite especially after going through the prior embarkation process. The Spa staff were unrelenting in making each guest go through each sales pitch for each service. The usage fee for the Thermal Suite was $269 for the crossing. I understand from other guests, the cost varied without reason. The spa staff was constantly wiping down water and replenishing towels. It seemed the entire staff rarely smiled, except for the entertainers. The musicians on the ship were outstanding, displaying fine musicianship. Debarkation went flawlessly at 6:30am with no lines. I had a great time with some disappointments.

Not So "Epic" Cruise

Norwegian Epic Cruise Review by BstnCruiser

Trip Details
Embarkation was chaotic to get on board the ship. At one point, after methodically calling out group number in sequence, a GENERAL BOARDING announcement was called and a stampede ensued to the doorway. An employee stopped the herd at the doorway saying the announcement came from a different terminal. It was at that point it was just impossible to turn the entire crowd around and back to their seats, as was insisted upon.

As previously noted, the balcony room was extremely tight with no passing room for 2 people let alone 4 people. Lack of draw space for your clothes. I can understand the failed bathroom set-up. Walls and mirrors in the room were dirty along with with being chipped. I heard the ship was going through some refit in its permanent stay in Europe. Having sailed on both the new GETAWAY and BREAKAWAY ships, the bathroom set up is traditional and large, the balcony rooms are 1/3 larger than the EPIC’s balcony room.

The wait staff in TASTE, O’SHEEHANS PUB, MANHATTAN ROOM, housekeeping, casino staff seemed tired, careless and quite bothered. The cabin stewart (Edmundo) was efficient in his work and quiet. He rarely said hello when I greeted him and never mentioned my name. Shanghai’s food was practically inedible. O’Sheehan’s food was cold. The buffet was just ok, at best.

The entertainment was lack-luster. The most entertaining was Nadeen the Hypnotist. Legends In Concert had live musicians and were excellent. Some performers in Cirque Dreams were very good, however the dinner was poor. The constant-whistle-blowing-character was beyond annoying and painful. He turned the venue into a children’s show. The Murder Mystery Luncheon by 2nd City troupe was entertaining, but the food was frozen.

The tour of the spa area was too constricted when all you wanted to do was to see the thermal spa suite especially after going through the prior embarkation process. The Spa staff were unrelenting in making each guest go through each sales pitch for each service. The usage fee for the Thermal Suite was $269 for the crossing. I understand from other guests, the cost varied without reason. The spa staff was constantly wiping down water and replenishing towels. It seemed the entire staff rarely smiled, except for the entertainers. The musicians on the ship were outstanding, displaying fine musicianship.

Debarkation went flawlessly at 6:30am with no lines.

I had a great time with some disappointments.
BstnCruiser’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Service
Free Price Drop Alerts
Get Norwegian Epic price drops
250,000+ people have entered their email