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MSC Orchestra Review

4.0 / 5.0
Editor Rating
371 reviews

Disaster

Review for MSC Orchestra to Australia & New Zealand
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bodees
2-5 Cruises • Age 70s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Feb 2015
Cabin:

My wife and I were extremely disappointed with this cruise. Whilst the staff were excellent in most departments the same can't be said about the Chef's in the main dining area. The food was a disgrace,raw chicken,fish full of bones,raw sausages,foreign body in food etc. Our complaints fell on deaf ears.There were 126 complaints at the 1st sitting one evening,our table walked out and ate at the buffet for the rest of the cruise. water was not provided at dinner and had to be purchased. hand sanitation was not policed and it was not a surprise that most of the passengers and staff were ill by the time we reached fremantle. The entertainment staff worked tirelessly but was very disappointing to hear that the gratuities paid by the passengers was NOT shared amongst the staff.The activities were varied and enjoyable,the service was good, but lack of information and highly inflated prices for shore excursions was disappointing.

Cabin Review

The cabin was of similar size to other cruises ,was cleaned daily.

Port Reviews

Dubai

Loved Dubai,stayed at the Riviera Hotel opposite The Creek, great location,great spectacle a night with all of the floating restaurants colourfully lit sailing up and down the creek. Walking distance from the Spice and Gold Souks.Dubai Mall worth a visit especially at night to witness the Dubai Fountain display.

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