Never again will I sail with Royal Caribbean. They are amateur, unpolished, and couldn't care less. All I will remember from my experience is lines of people for everything. From the start at the port lines to get on the ship. Lines to go to the Windjammer, Park Café, Guest Services, Main Dining Room, towel station (both to pick up and to return towels), bars to get a drink or water. Seas of people everywhere. Packed elevators. Also their stupid elevators have a major glitch. We tried to go to the gangway and it would take us one or two decks away and then shoot back up to deck 16. It did this twice before we finally got off on deck 12 and took the stairs.
Park café needs to be 4 times bigger for as many people as they stuff on this ship. No seats to be found in Park Café. When there are available tables they are covered in the previous guests dishes and when I kindly asked a waiter to clear the table he told me one minute and then walked away not to be seen again. We just ate at the table with other peoples dirty dishes and glasses. Several food venues kept running out of silverware and coffee mugs.
They are short staffed at every bar and the bar servers are very unfriendly. The Vitality bar was the worst. Absolute worst servers there and they need two full time servers instead of one. I blame the management and leadership in the company. Never once did I see managers or officers look at what was going on so they could coach their employees on how to do their jobs properly or add employees to the schedule.