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Never again will I sail with Royal Caribbean. They are amateur, unpolished, and couldn't care less. All I will remember from my experience is lines of people for everything. From the start at the port lines to get on the ship. Lines to go to the Windjammer, Park Café, Guest Services, Main Dining Room, towel station (both to pick up and to return towels), bars to get a drink or water. Seas of people everywhere. Packed elevators. Also their stupid elevators have a major glitch. We tried to go to the gangway and it would take us one or two decks away and then shoot back up to deck 16. It did this twice before we finally got off on deck 12 and took the stairs. Park café needs to be 4 times bigger for as many people as they stuff on this ship. No seats to be found in Park Café. When there are available tables they are covered in the previous guests dishes and when I kindly asked a waiter to clear the table he told me one minute and then walked away not to be seen again. We just ate at the table with other peoples dirty dishes and glasses. Several food venues kept running out of silverware and coffee mugs. They are short staffed at every bar and the bar servers are very unfriendly. The Vitality bar was the worst. Absolute worst servers there and they need two full time servers instead of one. I blame the management and leadership in the company. Never once did I see managers or officers look at what was going on so they could coach their employees on how to do their jobs properly or add employees to the schedule. The food was lousy. I would rate it overall as a 3 out of 10. Windjammer food reminded me of really bad hospital food. We came across many things that were broken on the ship. The lockers in the men's locker room in the Vitality Spa are mostly all broken. The temperature controls for the showers in there are broken too. The showers would get scorching hot and I could not make them cooler. I spent a lot of money for this cruise vacation and I came away extremely disappointed. They are making way too many cut backs. They need to improve the quality of the food and add additional staff all over the ship. They also need to cap the number of guests. They just can't keep up with or accommodate 6,000 plus guests. I was expecting great food. I was expecting Hilton/Marriot caliber service and what I got was Motel 6 level service and hospital food. They got me once, but they will never see me again. Eventually people will get wise to them and stop sailing with them. They have pretty much ruined cruising for me. Maybe way way down the road I will give cruising another chance with a different company, but Royal Caribbean will not see another penny from me ever again.

Oasis of the Seas.....Never again Royal Caribbean

Oasis of the Seas Cruise Review by Bird82

3 people found this helpful
Trip Details
Never again will I sail with Royal Caribbean. They are amateur, unpolished, and couldn't care less. All I will remember from my experience is lines of people for everything. From the start at the port lines to get on the ship. Lines to go to the Windjammer, Park Café, Guest Services, Main Dining Room, towel station (both to pick up and to return towels), bars to get a drink or water. Seas of people everywhere. Packed elevators. Also their stupid elevators have a major glitch. We tried to go to the gangway and it would take us one or two decks away and then shoot back up to deck 16. It did this twice before we finally got off on deck 12 and took the stairs.

Park café needs to be 4 times bigger for as many people as they stuff on this ship. No seats to be found in Park Café. When there are available tables they are covered in the previous guests dishes and when I kindly asked a waiter to clear the table he told me one minute and then walked away not to be seen again. We just ate at the table with other peoples dirty dishes and glasses. Several food venues kept running out of silverware and coffee mugs.

They are short staffed at every bar and the bar servers are very unfriendly. The Vitality bar was the worst. Absolute worst servers there and they need two full time servers instead of one. I blame the management and leadership in the company. Never once did I see managers or officers look at what was going on so they could coach their employees on how to do their jobs properly or add employees to the schedule.

The food was lousy. I would rate it overall as a 3 out of 10. Windjammer food reminded me of really bad hospital food. We came across many things that were broken on the ship. The lockers in the men's locker room in the Vitality Spa are mostly all broken. The temperature controls for the showers in there are broken too. The showers would get scorching hot and I could not make them cooler.

I spent a lot of money for this cruise vacation and I came away extremely disappointed. They are making way too many cut backs. They need to improve the quality of the food and add additional staff all over the ship. They also need to cap the number of guests. They just can't keep up with or accommodate 6,000 plus guests. I was expecting great food. I was expecting Hilton/Marriot caliber service and what I got was Motel 6 level service and hospital food. They got me once, but they will never see me again. Eventually people will get wise to them and stop sailing with them. They have pretty much ruined cruising for me. Maybe way way down the road I will give cruising another chance with a different company, but Royal Caribbean will not see another penny from me ever again.
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