Carnival Glory Cruise Review by jdelta
- Sail Date: April 2015
- Destination: Western Caribbean
- Cabin Type: Ocean Suite
Arrival and check in: We had an suite and Priority Check-in was a perk as we were on board in less than 10 minutes. Co-travelers with us did not have a "suite" and had chosen the FTTF option. They matched our time, by passing huge line ups due to FTTF. Tip: for $50 per cabin (not per person) FTTF is worth every penny as it gives you priorty embarkcation upon arrival, priority tendering, priority disembarkcation etc....
Cabin: 7325. An ocean suite (OS) starboard side mid-ships. Great location and quiet. Family of three had plenty of room and closet space. The beds were conforatable and the room very clean. Thumbs up to Aldo who pampered us. Water pressure in the shower was very low, forcing you to stand close to the wall to be under the trickle. This low pressure issue lasted the entire cruise regardless of the hour so it wasn't a usage dependant problem.
Room Service: We took advantage of early morning room service vice the standing in the huge buffet lines. If you use the buffet, expect to wait 15-20 minutes or longer in lines. The room service arrived close to the requested time selected on the card you hang on your door the night before. Itmes such as like danishes, fruits and coffee were delivered fresh. Warm items like toast were cold, damp and limp.
Meals: Early dining at the Platnium was horrible. Food was often served cold and gone were the small touches such as table clothes or the waiters pulling the chiars out for the ladies. The very first time we met our waiter, I ment the first moment we met, he began by pushing us to buy bottle water. Seriously? There is very limited menu options. Over a third of the menu is now dedicated to menu items you can upgrade to for additonal $$$$. I thought that is what the specialty dining rooms were for? Free meals choice were sparse and rather bland. Not to mention cold upon arrival.
Smoking. Forget 5 deck mid-ships and all the way to the aft end if you're a non-smoker. Carnival hasn't figured out yet that smoking in the Casion drifts in open hallways and doesn't just magically stop at the entrace to the casino. This incudes the centre line stair well from 5 deck up. Your clothes and hair stiink just by walking along 5 deck trying to get the the dining room. Wake up Carnival and build a wall to allow passengers to by-pass the casino and keep the smoke isolated. Many activies such as professional photo shoots were located 5 deck aft and were not even considered because of the smoke lingering in this area. Absolutely disgussting. For those who don't care, Carnival should put a smoking area aft on the upper deck or dedicate an enclosed room with dedicated exaust.
Evening Entertainment: Poor to low quailty.
Internet: I purchased a 45min package just to check email and print a boarding pass but the bandwidth was so slow it took 10 minutes for a webpage from an airline to load. As a Naval Engineer, I'm a very aware of at sea communications systems and limitations. The slow connection is striclty due to Carnival not buying into the amount of bandwitdh required yet charging passengers a huge rate for very slow connectivity. Even g-mail at html basic took over 5 minutes to open! What a waste of money.....
Lost duty free: Two bottles of run were purchased ashore and turned over to Carnvial staff as required. They were properly labeled by ship staff and a recipt was provided to us but the bottles never arrived at our room for disembarkation. Staff admitted they gave the bottles to the wrong room but never made an effort to contact the other room and ask for the return of the bottles. The wrong room was even identified yet staff refused to contact the room's occupants. No replacement were offered, just refund of the price. Unsat as replacement items were available in duty free shop on board. Very little effort was required to solve this issue, but Carnival failed to rectify a problem they caused.
Port arrival times: We had booked a private shore excursion in Roatan based on the Carnival website indicating Glory would be alongside at 07:00 am and depart at 3:00pm, only to learn once on board this is "ship time" and not local time. No-where on the web-site does it indicate this. In reality we arrived 05:00 local and departed at 01:00 pm local. Carnival web-site should be modified to reflect "local arrival times".
Disembarkation: Quick and smooth, US customs was very efficent.
Overall, this cruise was a huge disapointment. The standand of making you feel special while cruisng is gone from Carnival and we will go elsewhere in the future. You might save a few dollars sailing with Carnival, but you get what you pay for. Meals were eaten in an atmosphere akin to a Burger King resturant while the food was mediocre at best. Entertainment was amature while the comedy acts were stale.
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