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I feel a little guilty only giving 3 stars - since we had a great trip. But I just finished the Norwegian survey and realized that there was really more wrong with this ship than I thought. Every cruiser feels they are an expert - I read most reviews from this trip and disagreed with much of the criticism - so really - you need to keep an open mind when you read the reviews. Keep in mind your own expectations, experiences and preferences and then weigh in our comments. This was our 12th cruise. 5th on a Norwegian. I would have to say - this was probably my favorite ship. Least favorite? Breakaway - too damn big. But I will agree with a previous review - Rock of Ages was a GREAT show as was all the entertainment on the Breakaway. Entertainment on the Jewel - eh.....not great but still worth watching. I love a smaller ship - and this was smaller but large enough where you didn't feel too crowded. The negative - there were lines at times - especially at the bars. Yes - bar service was mostly horrible - especially at poolside. We had the ultimate beverage package (UBP) and had to wait an inexcusable amount of time for service. Even extra tipping in cash didn't help. Drinks were severely watered down and smaller. BUT - you get what you pay for and in reality - you paid for unlimited so if you are disappointed in your drink - throw it out and find something else. Food - it was okay. Not like the olden days when food was everything - presentation, selection, taste, etc. But again - you get what you pay for and when you pay for freestyle - your experience takes a hit. Never have I cruised where I went to an open dining room (Azure) and had to ask for a server. Nor do I understand how the other open dining room (Tsar) would not let you in with shorts. Same menu, service, etc. I can guarantee my husbands shorts and Tommy Bahama shirt cost more than most diners in the room - but that is a bit caddy so I apologize. Food was still good and plentiful. We also ate at Cagneys - Super good and the Italian (La Cucina??) - which was very good but too much food. Spa - I had a decent hot stone massage and facial while in port in Honduras. Be aware - even though you may spend $200+ on a spa treatment - that still does not give you access to the actual spa. You need to pay extra for that and I thought that was absolutely outrageous. It made no sense to me and I let them know it. PORTS - LOVED Cozumel - and if you like to bar hop - you must choose the Cozumel Bar Hop (not an excursion offered by the ship - you need to search for activities from the island). This was a very well organized, CHEAP, and fabulous day. We went to the opposite side of the island and went to out of the way bars with beautiful views, great drinks and really great staff. A definite must. Belize - We didn't sign for an excursion this time because we wanted to see the city on our own. Big mistake - if you can't handle locals in your face trying to get you in their cab - then book an excursion. Honduras - Banana Coast - this was the last time Norwegian would ever be at this port so I will leave my comments to myself. So - now you see why I chose an average rating. BUT - I would still choose this ship again - but only with different ports. It was still a wonderful and relaxing vacation!

Norwegian Jewel - Easter Cruise

Norwegian Jewel Cruise Review by LSpencer59

1 person found this helpful
Trip Details
I feel a little guilty only giving 3 stars - since we had a great trip. But I just finished the Norwegian survey and realized that there was really more wrong with this ship than I thought. Every cruiser feels they are an expert - I read most reviews from this trip and disagreed with much of the criticism - so really - you need to keep an open mind when you read the reviews. Keep in mind your own expectations, experiences and preferences and then weigh in our comments.

This was our 12th cruise. 5th on a Norwegian. I would have to say - this was probably my favorite ship. Least favorite? Breakaway - too damn big. But I will agree with a previous review - Rock of Ages was a GREAT show as was all the entertainment on the Breakaway. Entertainment on the Jewel - eh.....not great but still worth watching.

I love a smaller ship - and this was smaller but large enough where you didn't feel too crowded. The negative - there were lines at times - especially at the bars. Yes - bar service was mostly horrible - especially at poolside. We had the ultimate beverage package (UBP) and had to wait an inexcusable amount of time for service. Even extra tipping in cash didn't help. Drinks were severely watered down and smaller. BUT - you get what you pay for and in reality - you paid for unlimited so if you are disappointed in your drink - throw it out and find something else.

Food - it was okay. Not like the olden days when food was everything - presentation, selection, taste, etc. But again - you get what you pay for and when you pay for freestyle - your experience takes a hit. Never have I cruised where I went to an open dining room (Azure) and had to ask for a server. Nor do I understand how the other open dining room (Tsar) would not let you in with shorts. Same menu, service, etc. I can guarantee my husbands shorts and Tommy Bahama shirt cost more than most diners in the room - but that is a bit caddy so I apologize. Food was still good and plentiful. We also ate at Cagneys - Super good and the Italian (La Cucina??) - which was very good but too much food.

Spa - I had a decent hot stone massage and facial while in port in Honduras. Be aware - even though you may spend $200+ on a spa treatment - that still does not give you access to the actual spa. You need to pay extra for that and I thought that was absolutely outrageous. It made no sense to me and I let them know it.

PORTS - LOVED Cozumel - and if you like to bar hop - you must choose the Cozumel Bar Hop (not an excursion offered by the ship - you need to search for activities from the island). This was a very well organized, CHEAP, and fabulous day. We went to the opposite side of the island and went to out of the way bars with beautiful views, great drinks and really great staff. A definite must.

Belize - We didn't sign for an excursion this time because we wanted to see the city on our own. Big mistake - if you can't handle locals in your face trying to get you in their cab - then book an excursion.

Honduras - Banana Coast - this was the last time Norwegian would ever be at this port so I will leave my comments to myself.

So - now you see why I chose an average rating. BUT - I would still choose this ship again - but only with different ports. It was still a wonderful and relaxing vacation!
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Cabin Review

Mid-Ship Balcony
Cabin BA 10622
Typical cruise standard cabin. Very cramped but adequate storage space. As long as I have a balcony - I'm happy. I will say the bathroom was ridiculously small. Never, ever, met our cabin steward - which I thought was a negative.
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews