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We were looking forward to a great vacation, but: During the first three days we had no hot water in our room and had to shower in ice water. On day four the problem was repaired by a local plumber, why did it take so long? The reception desk could care less that we and others had no hot water. The front desk said that she is not getting paid enough to worry about the passengers. Why is she there and at that position. The elevator did not work during the entire cruise. Most passengers were elderly (nursing home type) with various medical issues. Some were unable to get around the boat, some required assistance by other passengers. A few fell down the steps and required medical attention. The front office did not assist them in any form; they don't care. During the entire trip we never had a French meal, it was cheap American kitchen. On Captain night only the first 76 passengers (out off 168) had lobster; why? The wine served with dinner was the best wine under $2 one can find; it was not as good as Trader Joe's. We called the Boston office from the boat to report the problems; as on the boat, no one cared in the home office. That much for traveling with Vantage, the tour company from hell.

Cruise from Hell

River Discovery II Cruise Review by SunFun2013

17 people found this helpful
Trip Details
We were looking forward to a great vacation, but:

During the first three days we had no hot water in our room and had to shower in ice water.

On day four the problem was repaired by a local plumber, why did it take so long?

The reception desk could care less that we and others had no hot water. The front desk said that she is not getting paid enough to worry about the passengers. Why is she there and at that position.

The elevator did not work during the entire cruise. Most passengers were elderly (nursing home type) with various medical issues. Some were unable to get around the boat, some required assistance by other passengers. A few fell down the steps and required medical attention. The front office did not assist them in any form; they don't care.

During the entire trip we never had a French meal, it was cheap American kitchen. On Captain night only the first 76 passengers (out off 168) had lobster; why?

The wine served with dinner was the best wine under $2 one can find; it was not as good as Trader Joe's.

We called the Boston office from the boat to report the problems; as on the boat, no one cared in the home office.

That much for traveling with Vantage, the tour company from hell.
SunFun2013’s Full Rating Summary
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