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Oceana Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
525 Reviews

Repositioning Cruise Let Down.

Oceana Cruise Review by Pembrey

0 people found this helpful
Trip Details
  • Sail Date: Mar 2015
  • Destination: Italy
  • Cabin Type: Inside Twin with Shower

We had a wonderful cruise on Oceana and enjoyed our time on the ship and the different ports of call: Lisbon Cadiz Gibralta Barcelona Cannes Livorno Genoa, back to Livorno Naples Dubrovnic and overnight in Venice.

Cabin good, food good, entertainment good. Weather was perfect apart from showers in the afternoon in Naples. Sail in to Venice with a very good commentary was wonderful.

Our only complaint and it was a big one: Lack of communication regarding transfer back to Southampton from Gatwick. We booked online following an email about the cruise and checked to see how we would get back to Southampton from Gatwick. No problem, there would be a coach transfer. No there wasn't! We only found out by talking to someone at dinner (freedom dinning is great) We asked at reception about a coach and were passed to future cruise desk. The lady didn't know but said she would look into it and to come back next day. When we returned the next day we were told by a very smug man Lee Mudkins that there wasn't a coach and that their contract with us ended at Gatwick, end of story, however he knew straight away the cost of a taxi £150. No help, advice, assistance given whatsoever. We were not the only ones in this position and one poor lady only found out as we disembarded. Poor show P & O. Lesson learned....phone and check everything!

We eventually got back to Southampton at just gone 11pm and I cannot praise the parking people at "Meet and Greet" enough. After we phoned them to say we would be arriving at Southampton Central Station at gone 11pm the lady said not to worry they would bring the car to us at the station. They saved us a taxi trip to the port. Well done Meet and Greet.

To rub salt into the wounds...people had phone calls or emails to say that they could leave their cars at Gatwick and a shuttle would be there to take them to Southampton. We didn't get a phone call or email. It would have been much easier for us to park at Gatwick which is 2 hours drive from us and we had to pass it on our way to Southampton. As it was a four hour drive to get home and it was so late getting to Southampton we spent the night in a Hotel and drove home next day.


Pembrey's Full Rating Summary
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Cabin Review

Inside Twin with Shower
Cabin OC A628

Very small but ok if you have twin beds.


Port & Shore Excursion Reviews

Southampton

This was our port of embarkation which was very speedy and once onboard we were sent to the Ligurian restaurant for a buffet lunch which was very nice until cabins were ready.

Lisbon

We took the open top hop on and hop off bus. This has two routes red and blue. When we reached the middle of the city and the bus park we went on the other route and saw a lot of the outskirts of the city before getting back to the bus park to transfer back to the port. We had 20 minutes to wait so decided to walk back to the ship. It was downhill all the way and the bus didn't pass us.

Seville

This was a very clean place and pleasant to walk around. We followed the coast all around and saw a lot of Cadiz which we enjoyed. Easy to walk and felt very safe.

Three stops and you were given time at each. Spanish village, La Sagrada Familia and Las Ramblas. Very busy at all of them but very very busy at La Sagrada Familia.

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Florence (Livorno)

As we had been here before we didnt book a trip to Florence or Pisa but took the shuttle bus into town. We didn't like the town very much and after a while took the shuttle back to the ship.

Genoa

Again we had been here before so just took an open top single decker bus for a tour around Genoa and got off along the port where there was a large market and a pleasant walk back to the ship.

Dubrovnik

Having been here before and been up the cable car and sightseeing trips we thought we would like to go to the old town and walk the walls all around as this was something we hadn't done before. We took a cab from the port that cost 15 euros. Once we had walked all around the old town we went to the steps up to walk the wall. They are now charging 100 of there currence(can't remember the name) but they wouldn't take euros. Only credit cards. So we didn't bother. We walked back to the ship.

Venice

The sail into Venice was wonderful and we were given a full commentary by the cruise director. The ship sold water taxi tickets to take you to St. Marks square for 15 euros each unlimited use. However, we found out next day that you could have walked a little further and got the train into the square for 1.30 euros.

We did Monaco and Monte Carlo on your own. We were shown where to go and what to see and where to meet the coach as it parked underground. We loved this trip and saw the changing of the gaurds at the palace and a look inside the Cathedral before walking down to Monte Carlo and a walk around the harbour. They were geting ready for the big race next month and it was great to walk some of the route especially the tunnel.

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