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Embarkation for the cruise to the Norwegian Fiords was most efficient and impressive. I regularly cruise and this was by far the quickest embarkation I've ever experienced. After this the cruise experience started to go down hill. Magellan is and old ship and cruises like an old tug boat. Cabin was very noisy and vibrated terribly. The vibration was also present in most of the lounges. Our cabin toilet failed to work twice during the voyage. Temperatures in the cabin were uncontrollable, ours ran unbearably hot, whilst other travellers complained of freezing to death in thier's. Toilet facilities are in the majority for the disabled, which meant long queues for both men and women as despite being large, they could only accommodate one person at a time. At other times there would be an "OUT OF USE" board placed outside the door. Staff training seemed to be on going. Simple instructions as to how to stack glasses and spot a table that needed clearing were constantly being given by senior staff who were not much better trained themselves! Getting a drink in the evening was an impossible task. You could sit for 20 minutes and still not be noticed by the bar staff. Eventually I would go to the bar to place the order to be met by chaotic scenes from behind the bar as inexperienced staff tried to remember what ingredients of each cocktail was! By the 4th day both my wife and I were confined to the cabin as we had both contracted the virus of severe sore throat and coughing which seemed to be on board the Magellan. It would seem from previous cruise reviews that this is an unwanted free of charge extra that comes with the ship! Drinks prices were reasonable if you could get served. Also you didn't want to drink too much as you then had the chore of finding a toilet that either was still in working order or didn't have a queue 20 persons deep outside it! Evening entertainment was average . Quiz shows were chaotically run but untrained staff and the cabaret in the evening was punctuated by very long gaps as the performers got changed or read the script for the next scene. I have cruised for many years and with many companies and this experience will be remembered as one of the less memorable. I am given to understand that the Magellan is going back into dry dock to have its Carnival Funnel removed. Might I also suggest that they remove their present senior management and replace both them and the rest of the crew with competent and professionally trained staff if they exist within this company?

Take a pair of incontinence pants!

Magellan Cruise Review by Ivar Pain

2 people found this helpful
Trip Details
  • Sail Date: April 2015
  • Destination: Europe
Embarkation for the cruise to the Norwegian Fiords was most efficient and impressive. I regularly cruise and this was by far the quickest embarkation I've ever experienced. After this the cruise experience started to go down hill.

Magellan is and old ship and cruises like an old tug boat. Cabin was very noisy and vibrated terribly. The vibration was also present in most of the lounges. Our cabin toilet failed to work twice during the voyage. Temperatures in the cabin were uncontrollable, ours ran unbearably hot, whilst other travellers complained of freezing to death in thier's.

Toilet facilities are in the majority for the disabled, which meant long queues for both men and women as despite being large, they could only accommodate one person at a time. At other times there would be an "OUT OF USE" board placed outside the door.

Staff training seemed to be on going. Simple instructions as to how to stack glasses and spot a table that needed clearing were constantly being given by senior staff who were not much better trained themselves!

Getting a drink in the evening was an impossible task. You could sit for 20 minutes and still not be noticed by the bar staff. Eventually I would go to the bar to place the order to be met by chaotic scenes from behind the bar as inexperienced staff tried to remember what ingredients of each cocktail was!

By the 4th day both my wife and I were confined to the cabin as we had both contracted the virus of severe sore throat and coughing which seemed to be on board the Magellan. It would seem from previous cruise reviews that this is an unwanted free of charge extra that comes with the ship!

Drinks prices were reasonable if you could get served. Also you didn't want to drink too much as you then had the chore of finding a toilet that either was still in working order or didn't have a queue 20 persons deep outside it!

Evening entertainment was average . Quiz shows were chaotically run but untrained staff and the cabaret in the evening was punctuated by very long gaps as the performers got changed or read the script for the next scene.

I have cruised for many years and with many companies and this experience will be remembered as one of the less memorable.

I am given to understand that the Magellan is going back into dry dock to have its Carnival Funnel removed. Might I also suggest that they remove their present senior management and replace both them and the rest of the crew with competent and professionally trained staff if they exist within this company?
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