First the positive, check in at Cape Liberty (that location was not available above in port of embarkation) was smooth and efficient. The improved design in the cabin for increased storage is great. Mama Mia was excellent!!
The negatives:
1. The staff on Quantum is the worst I have ever encountered. The staff seemed very unhappy, and I witnessed rude unhelpful behavior on several occasions. Also, the staff would argue and complain in front of guests.