We cruised on the Epic. This was my second consecutive cruise on the Epic. My fourteen year old son wanted to cruise the Epic for the second time because he had such a good time last year. The live band entertainment last year was great. They had a blues band from Chicago that was fantastic! This year that Blues band was replaced by another band that was not as musically diversed. We had reserved two cabins, one with a balcony and one without on the 13th floor. We was forced to take cold showers two nights in a row because the hot water ran out. Our cabin steward who was responsible for maintaining the cleanliness and changing bed sheets of the room was always late making up our beds. Sometime our beds were not made from the night before until after 2:00 pm in the afternoon.