First the positive parts of the cruise experience, our first with Celebrity. Esperanza, cruise director and her staff were very good as were the shows. We particularly liked the UK singers and dancers and Karen Grainger, singer/impressionist from Canada.

The tours were largely well organised and the highlight for us were the Penguins at Punta Tombo and the Tierra del Fuego national park and return trip on the catamaran. Mickey Live and Dr Dean kept us well informed about the different ports of call and wildlife etc. going around Cape Horn and through the Panama Canal wre just great.Our cabin steward was excellent and always keen to please.

Staff seemed unhappy in F&B areas of ship which we put down to poor management. The Ocean View cafe was no match for the Windjammer on RCL ships. Cold food was served on hot plates and lukewarm food on cold plates! When we complained the supervisor agreed but nothing changed. Scrambled egg at breakfast was very unappetising and pizza variety was poor (we don't do pizzas without cheese! My wife is lactose intolerant). Smoked salmon was poorly presented with dark meat not trimmed out. Why no plate warmers and why were Bain Marie's not at correct temps? Read more