Crystal Serenity Review

We Were Happily Pampered...But We Had Issues

Review for Africa Cruise on Crystal Serenity
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10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Mar 2015

We departed from Perth, Australia for one of the segments of Crystal's 2015 World Cruise. This was our 15th cruise, and we have sailed on 10 different lines. We chose based upon itinerary, and chose this one since it transported us to Africa where we have begun a land-based tour of South Africa and Madagascar. We are two retired gents in our mid-60s, and we enjoy ocean crossings and exploring the world.

Service: Truly excellent without any bowing or scraping. I often noticed how the Crystal staff made all situations, no matter how complicated or demanding, very smooth and easy.

Embarkation and Disembarkation: The simplest and smoothest we have every experienced. One minor problem in a port, but again, ridiculously quick and smooth.

Cabin Review

Cabin B

Quite small, especially in comparison with other cruise lines. But it's very well-designed with the small space put to good use with lots of storage areas and a very comfortable bathroom. We were crowded, but always comfortable, and spent a lot of time in the room. Furnishings and decorations are tasteful and high quality.

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