We are first time cruisers so didn't have a bench mark to compare, however after speaking to other guests we realised that our experience on the Magellan was not typical of most cruises.Firstly I must say that the cabin stewards & other staff were very helpful & friendly but were battling against the shortcomings of the ship.
Our first night aboard we waited an hour before anyone offered us even a glass of water & there was little improvement throughout, the food was never hot & on one occasion there was water pouring through a light fitting as we were dining.
Our cabin was large enough but hot water for the shower was unreliable as was flushing the toilet. The gym had no water available & all the instructions were available in 3 languages but not English!!