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Viking Heimdal Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
107 Reviews

Viking does a good cruise

Viking Heimdal Cruise Review by Redtravel

0 people found this helpful
Trip Details
  • Sail Date: Mar 2015
  • Destination: Europe River

I booked a package directly from Viking including RT air, 7 night cruise from Avignon to Chalon sur Saone, 3 night extension in Paris, and all transfers. We flew into Marseilles where a representative took us to a waiting transfer bus. The cruise was very good. Our cabin was a category A veranda on deck 3. Cabin was well appointed. The bed was comfortable. The lighting was excellent. Although the bathroom was small, it was well organized. The L'Occitane bath products were very good. The bath towels and bed linens were extremely nice. Our cabin stewardess promptly serviced our cabin whenever we went to breakfast or dinner. There was also bottled water in the cabin. Electrical outlets were in pairs. 110v and 220v on both bed stands and in other locations. Hairdryer dried my hair. It was better than many other cruise lines. Included tours were good. We opted for the leisure tours and were happy with the pace. The audio listening device was excellent. Food on the ship was good. Dinner had 3 menu choices that changed nightly and 3 standard options ( steak, chicken, and salmon). I ate all my meals in the main restaurant. I loved the Taste of Provence lunch buffet. The included beer and wine with meals was good. The docking locations were not always in good locations. It would have been better if they docked in places where you could just walk off and be in a town or offer shuttle service in all ports. A shuttle bus was offered only in Tarascon going to Arles. Entertainment was limited to a piano player and some local entertainers. There was a lecture or selling event in Lyon on silk scarves. The scarves were not all silk and were priced too high. A rayon scarf for 59euros was the cheapest on the ship. I did not buy any scarves at that sale. I did buy some beautiful silk scarves in Paris. The transfer from Chalon to Paris was by bus. We stopped for a brief walking tour and lunch in Auxerre. We arrived in Paris and were taken to the wrong hotel. The guide insisted that we were in the right place. Only after we showed her the printed paper with the hotel location, did she apologize. That mishap delayed our arrival at our Paris Hotel by more than an hour. The included hotel was the St. James Albany Hotel on Rue Rivoli. Location was excellent. It was across from the Louvre and Tuilleries Gardens. Metro line 1 had a stop close to the hotel. Included breakfasts were average. The hotel room was dark and dirty. Linens were terrible. It was not nearly as good as our cruise experience. The restaurant at the hotel was 202 Rue Rivoli. We ate dinner there one evening. I made the reservation on tripadvisor and saved 20% off the entire bill. The food was excellent.

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