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Ruby Princess Review

4.5 / 5.0
Editor Rating
1789 reviews
6 Awards

I used to be a Princess fan, alas no more.

Review for Ruby Princess to South America
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pinkskygirl
10+ Cruises • Age 50s

Rating by category

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Sail Date: Jan 2015
Cabin:

I loved Princess, I have traveled with them on a few long, long voyages.This was on the Ruby Princess. From the start of this mismanaged voyage there was trouble. In Port Everglades, the ship had lengthy, long lines to embark, no one to tell you which queue was yours, no one to stop many passenger joining in the middle. The wait staff, many of whom did not speak English adequately (to the extent that their serving partners could not communicate with them) are not trained how to serve at table correctly, removing dishes across the front of diners sitting next to each other is one example. Losing ones wine, serving bottles of wine which had been bought by other people on other nights, whenever this was brought up, accusing one of lying, loudly, in front of the whole table. This did not just happen to me, but several times to others who we shared our table with. We ate at 'anytime dining' so we changed partners daily. When glasses of replacement wine were brought it was never of the quality one had paid for. At best the food was over cooked and mostly flavourless.

We had booked this as many others had a single cruise, somewhere it became three cruises. The first time of seeing the very talented dancers and singers perform the various shows in the Princess Theatre it was a delight, but three times the same show, not so much, and the nights they performed there was very little other choice. The same food selections in the dining rooms, advertised as ' have your favourite again, or try something new' does not cut it when the choices are so bad to begin with.

Staff members were often rude, I walked into the laundromat on the 11th deck, it was really dirty, someone had spilt washing powder and water over the floor, I spoke with a crew member outside, he told me not his problem, if the passengers made a mess. Maybe not, but as a steward could he not get someone to clean it up?

Cabin Review

Port Reviews

Fort Lauderdale (Port Everglades)

I love Fort Lauderdale, so much to do, great restaurants, and The Everglades, wow, what else could you need.

Oh yes maybe they should redesign Port Everglades, so that it does not take up to hours to get to the ships, from the entrance of the Port. ( my taxi driver told us, it always happens when there are multiple ships in port)

Antigua

I have been here several times before, I do not like it, but others swear by the beaches, naval yard etc, I have nothing constructive to say and yet I must. the shops on the dock are interesting, there are some nice food places just outside the port area

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