My fiancee and I booked the Princess Caribbean for 5 day cruise to Costa Maya and Cozumel departing on March 2, 2015. We have both cruised before - just not with Princess. We arrived about 2pm and boarding was quick and easy. We were in our balcony stateroom by 2:30ish. We were famished so we asked crew staff which restaurants were serving a lunch. We did not want to eat at the buffet. We were given two locations but when arriving at each the restaurants were not open. By this time it's almost 3pm and our only option was the Horizon Court buffet.
When we arrived it looked awful. Most items were old or not available . The service was also terrible. We could not get a glass of water. Now after 3pm - we were running late to get to muster drill so we blew off lunch. Muster drill was lengthy and it was after 4pm when we were able to get back to our stateroom.
For dinner we headed to Island Grill. We were seated promptly with another party. We ordered from the menu and patiently waited for our meals. It took longer than expected and when the meal arrived we were also disappointed. The "beef Medallions" were terrible. Some type of mystery meat. We ate some of the meal because we were so hungry. At this point, we thought we had made a terrible mistake by choosing Princess.