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Norwegian Jewel Review

4.0 / 5.0
Editor Rating
2284 reviews
16 Awards

Liked Carnival better

Review for Norwegian Jewel to the Caribbean
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6-10 Cruises • Age 50s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Feb 2015

This was my 7th cruise, but my first on NCL. I was excited knowing the reputation of NCL. It certainly did not live up to my expectations. I have always had much better service on Carnival, this includes better service on dining areas, happier staff, and more cordial room steward.

When booking excursions at the desk, the two people working the counter really seemed put off with their jobs. They did not make any excursions sound exciting. When I asked about the ruins tour the comment made to me was, if you seen one ruins you've seen them all.

At the dining rooms the service was slow, we waited ten to fifteen minutes after being seated to be acknowledged. Then the wait for food was longer than I experienced on Carnival. We waited almost 20 minutes for desert, and the dining room was almost empty.

Cabin Review

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