I read a previous review on this boat so I had to respond.
First day, quick check in, easy access to the boat and helpful service. The beer guy was comfortable enough to leave the full beer cart as he went to make my Wife's mixed drink. Easily made our spa appointments and the Romance package was very worth it, champagne in the room already chilled, roses, robes etc. also since it was not full the dinner staff was able to change our table of just two to sit us with two other couples we met the night before at the hotel in Florida. And the cabin, my wife checked in often on the website and found an upgrade from a balcony room to a junior suite with a balcony for 50 bucks more. well worth it.
Second day at sea, Formal night lots of stuff to do mostly friendly staff, there were a few whom didn't seem to enjoy what they were doing, but a majority of the staff were kind and willing to help us enjoy our cruise. Food all around was great, I don't know what the other reviewer's problem was, but the food was great. also I do smoke the occasional cigar so I kept to the smoking side of the boat (my wife is a smoker as well as the couples we hung out with) some walked by complaining of the fact there was a smoking side, guess what there's a non-smoking side, go there if it bothers you.
Great upgrade, big closet, more than we needed, huge balcony, a full tub in the bathroom as opposed to the tiny corner shower last cruise (6'+ so I need my arm space to wash everything) Bedroom was great, no noisy neighbors and our balcony was right underneath one of the protruding hot tubs so we had a little bump out to clearly see the front and back of the boat.