I am a Diamond, almost Plus, member and cross regularly on RCCL's larger ships and the QM2. I decided to cross the Atlantic on the Independence of the Seas rather than the Navigator, my favorite ship, because it was a first time crossing for this ship and I thought it would be fun seeing all the new stuff RCCL has put on this basically English market outfitted ship.
The Independence is very large but so well designed that you do not notice the large numbers of people. It is a new ship with large flat screen TV's and unique to the Independence, a very good hot water kettle in the room with tea and coffee. I do wish RCCL would put such a quality kettle in all the rooms on their ships.
I had a rear facing D1 balcony cabin which was just wonderful. The same size as most D1 cabins, the rear facing cabins have, generally, a balcony three time the size of traditional balconies. I was on the 10th floor and right next to me were two wonderful regular RCCL travelers from Florida. We enjoyed talking a lot on that crossing.
The advantage to being a Diamond on RCCL is that they do a lot for those who are loyal to this ship line. No other cruise ship line does as much as RCCL for in the mornings they have a lounge open specially for Diamonds and those Plus which has a great breakfast. The two concierges they have on the Diamond level try to work issues out and do the best they can when sometimes very arrogant Diamond members make unreasonable demands. RCCL also has a cocktail time from generally 5-8:30pm where Diamonds and Diamond Plus members can meet and have a good time while having a drink or two provided by RCCL. No other Cruise Line comes even close to doing this for their loyal customers! I so hope RCCL never changes this policy for it is the primary reason so many of us return to RCCL given some of the manifest other issues they do not seem to be able to address such as the lesser than average food in their dinning rooms, etc.
The primary reason I am writing this is to send along a compliment to RCCL for so many times all I hear are stories finding problems with the cruise lines. On this crossing the ship stopped in Vigo, Spain, and against better advice I ate oysters on shore. I thereupon, a day later, became so ill that for the first time, ever, I called the medical facility on the ship at 2am and said I was so bad I could not ever walk down to their facility.
They immediately sent someone up with a wheel chair and brought me down to see the nurse and the Doctor. The nurse was from Romania and was just wonderful and the Doctor was Canadian and really knew his business of taking care of very sick travelers. They gave me fluids via intravenously and a shot, etc. After a period of two hours I was well enough to go back to the room and because RCCL is very conscious of the virus that can become a problem with other travelers on the ship, I was quarantined for two days.
I was fine with being quarantined because even though I thought my problem was food poisoning the Dr. wanted to make sure I had nothing else that could cause problems with everyone else on board. For the next two days they sent my meals to my room, called me regularly from the infirmary, from guest services and from the Diamond lounge to make sure I was ok and doing better. They sent free of charge all the gatorade, bottled water I needed and gave me free Internet wifi in my room for my laptop and I watched all the movies I wanted as a gift from the ship.
I am somewhat discerning about medical care and I can tell you that rest easy if that is something that causes you concern about going to sea. If you are on a RCCL ship, their standards are very high and they take that responsibility seriously.
RCCL also sent me a cruise credit for a future cruise because I missed part of my crossing being quarantined. Cruise credits are nice things to have for you keep being rewarded by RCCL the more credits you receive.
So, what started out as a short note seems to have gone on but if anyone wants to ask me any questions, please just email me at: email@example.com