Background: My wife and I are in our 50's. We had our adult son, age 28 travel with us. We are seasoned travelers. Our last cruise was on the Star Princess in Alaska last year.
We flew in the day before from Phoenix in case there were any problems with our flight. The next day we met the RCI rep near the baggage claim area at Heathrow Airport at 8am. We were bused to another terminal so that we would be loaded on the regular busses to Harwich. Didn't like being left in a smoked filled room waiting for our bus to arrive. Finally got on board the RCI bus to Harwich. The trip took about 2 ½ hours. It gave us a great view of the English countryside. (Our recommendation is that you book your own van to take you to Harwich. You'll find it cheaper and more comfortable).
Embarkation: The embarkation process was very smooth. The cruise line had plenty of help to show you where to go and to check you in. We were on the ship in less than 30 minutes