Cruised to Bermuda on 10-26-08. We booked a balcony room as we found a great deal online for $549 per person. The extra space provided by the balcony makes for a more enjoyable stay. The rooms are small but kept pretty clean. Although, on the last night the clean white duvet cover slipped off part of the comforter and to my horrified surprise there was a huge yellow stain just underneath were I had been sleeping the entire week. Washed or not (?!?!?) that comforter should have been trashed, not put on a bed again. Bathrobes are provided and are a nice touch, but only fit well if you are a small female and looked funny on my husband.
The room stewards were friendly and courteous. Offered water, ice and provided itineraries nightly. If you purchased anything out of the mini-bar you had to ask for things to be replaced which is inconvenient. Very surprised by the fresh cookies one night but disappointed in not receiving towel animals the entire stay.
Room service is wonderful and can be taken advantage of any time of day/night. Just don't ask for anything other than on the room service menu as the response is rude and NO. The breakfast card was convenient and it was always nice to have mediocre coffee to wake up to before venturing out of your room for the day. (If you want GOOD STRONG coffee visit the Java Cafe.) If you order the hamburger/hotdog don't forget to ask for condiments or you will be eating it dry. The chicken soup was always delicious, as was the BLT.