I know I am delayed in writing this review, but since I am planning a new cruise, I started reflecting back on this cruise (my last one) and debating whether I want to stick with RCCL or try a new line. I am a platinum member and have sailed on the Enchantment (twice), the Jewel, the Explorer and lastly, the Navigator. I have loved my RCCL cruises in the past but was disappointed with the Navigator in a lot of ways. We flew into Ft.Lauderdale and boarded the ship the morning of the cruise. Everything went smoothly with that. The ship is beautiful just like the Explorer (sister ship) which we had previously sailed on. But that's where it ends. We feel like RCCL is slipping in a lot of ways such as the entertainment, the service, the food, adding more and more extra charges, etc. I usually love the evening shows in the theater, but the shows were horrible on the Navigator. We went to the first night's show and got up and left after the first 10 mins. I don't think there was much improvement in the shows the remainder of nights from what I could see. On the past cruises I've been on, I've seen some awesome shows such as comedians that made me laugh so hard I cried. I've seen great productions from the singers and dancers, and great shows from visiting performers like a Beatles group which was on the Explorer. Also, the cruise director on the Navigator seemed to always be MIA. His staff who were always out by the pool didn't seem to really be enjoying what they were doing and were more annoying that entertaining. We were spoiled on our first ever cruise aboard the Enchantment when Matt Baker was the BEST CRUISE DIRECTOR ever!!! He was awesome in every way and put 100 percent into everything he did. He was always mingling and speaking with the guests even though he must have been so tired and just wanted to take a break. The guy was full of life and personality and was so funny and entertaining. One of the reasons we went back on the Enchantment was because of him and sadly he was not there anymore. We haven't come across any other cruise director that's been anywhere close to him since then. We did,however,enjoy the band playing out by the pool. We thought they were very good and we always sat close and sang along the good ole Bob Marley songs with a tropical drink in our hand. The only other entertainment we enjoyed was the band in the Bolero Lounge. We love latin music and salsa dancing so that's pretty much where we hung out every night. We probably would have been bored to death had it not been for that. It seems that for such a huge ship, there's not that much going on at night. I did spend some time in the casino and won a thousand dollars on a slot machine. Our stops were Belize and Cozumel. We've been to both of them several times so we didn't do anything special. We took the ferry from Cozumel to Playa del Carmen and walked around since we love that town. We have vacationed there for the past three years at an all inclusive resort. So we just had a good lunch and hit a few shops and Senor Frogs. Our experience in the dining room was okay. Our waiter was nice and accommodating but he was quiet. Most waiters we've had in the past have been very friendly, enthusiastic, and had a good sense of humor. I guess the poor guy was just shy. That's okay, at least he wasn't a jerk. Now for the thing that I missed after the meal is the "Loving Cups.' They did not offer these on this cruise. I don't know why because we had to pay extra for them so I wouldn't think it would be to cut costs. I always looked forward to them. They tasted so good and we got to keep the different colored little shot glasses as souvenirs. I have quite a few of them from past cruises. The food was just okay on this cruise, nothing spectacular. I just wonder if Royal Caribbean is expanding too much and too fast. It seems they are constantly building new ships that are getting bigger and bigger, not necessarily better. I feel they can't hire enough properly trained good people to put on all their vessels. And the passengers are going to suffer the consequences and already are. Crown and Anchor doesn't mean anything anymore other that a coupon booklet in your stateroom. You're just a number in a huge crowd. I may switch to a smaller cruise line with smaller more intimate ships even if I have to pay more. It will be worth it to be treated as a valued customer.