My partner and I just returned from a 7 night cruise out of Los Angeles, and visiting the Mexican Riviera.

We flew into LA a few days prior since we had never been, and stayed with a friend. We arrived at the San Pedro Port around 11:00 on Sunday to board the ship. The previous cruise, however, was delayed coming in due to fog. They gave everyone a group number, and began boarding, by group, around noon. We were on the ship around 1:15. Even with the delays, the staff was very nice and worked to get everyone on the ship as quickly as possible.

The big surprise came during check-in. The lady checking our Set Sail Pass and checking us in could not find our reservation under our room number, 8046 - a junior suite. I began to get irritated and requested she check with a supervisor. The first supervisor indicated that our room had been changed, so she double-checked with another. I was not happy with the process. After about 5 minutes she came back and indicated that our room was changed to 8014. I knew this room was a bit more forward, and was not excited about any extra sea motion. She asked that we go on the ship and check it out. Finally, we are on the ship, open the door to our room, and we were UPGRADED to a Grand Suite, room 8014!!!! Obviously, I was quite happy about that! Read more