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I sailed on the Norwegian Sky with my mother, in July 2008. This was a first cruise for both of us. We splurged for a balcony stateroom, and were pleased with the room. It was a kind of small, but clean, and having the balcony was fun. Unfortunately the room was extremely hot. We later learned that the air conditioning was not working in some of the rooms, and that they were trying to fix the problems. We slept in our bathing suits with the cabin door propped open the first night. We mentioned it again the second day, and again on the third. Finally we were told that they would need to move us to another stateroom. The room was down one level, and had a small window, but the air worked, we were in heaven. We were told that they would refund the difference in the price of the cabins, and give us an onboard credit. We thought that was fair. The ship was large and hard to navigate around. They could use some signs giving directions. At one point we actually had to walk through one restaurant to get to another. Few of the staff spoke English very well, and most were not particularly helpful. My mother and I are both Diet Coke fiends, and we each bought a soda card, but getting a Diet Coke was never easy. The food was generally OK, but not what I had expected. We paid extra to dine in one of the fancy restaurants, in order to use up the onboard credit, since neither one of us is a drinker, and the credit cannot be used for the mandatory gratuity, there was not much left to spend it on. We did take one excursion into Nassau; we went to the pirate museum. It was kind of interesting, but not worth $40 each. We loved the private beach, and that was actually the highlight of our trip. We got serious sunburns, and then found out we had to move our stuff to the new room ourselves. The elevators on the ship do not have sensors or bumpers to retract when triggered and my mother got her arm caught in one door that would not open back up. She got free, but it left bruises across her arm and a huge knot on her hand. She saw the ship's doctor, who told her she would be fine. We definitely missed the service we received while in our balcony room, our steward hung up our clothes, and filled our ice bucket several times a day. Downstairs we were lucky if we could find any ice. All in the entire trip was a disappointment on some levels and an interesting experience on another. I found that I liked cruising, but I think I would prefer a smaller ship. Now for the really bad news, NCL refunded me the difference in the cost of the rooms for one night only. They gave me $100. I paid almost $1500 for our four day trip. I have been reading reviews of NCL and have learned that I was lucky to have gotten that much. They routinely downgrade passengers and then refuse to give a refund. I will never sail with NCL again.

Beware of NCL

Norwegian Sky Cruise Review by Karen

Trip Details
  • Sail Date: July 2008
  • Destination: Bahamas
  • Cabin Type: Aft-Facing Balcony
I sailed on the Norwegian Sky with my mother, in July 2008. This was a first cruise for both of us. We splurged for a balcony stateroom, and were pleased with the room. It was a kind of small, but clean, and having the balcony was fun. Unfortunately the room was extremely hot. We later learned that the air conditioning was not working in some of the rooms, and that they were trying to fix the problems. We slept in our bathing suits with the cabin door propped open the first night. We mentioned it again the second day, and again on the third. Finally we were told that they would need to move us to another stateroom. The room was down one level, and had a small window, but the air worked, we were in heaven. We were told that they would refund the difference in the price of the cabins, and give us an onboard credit. We thought that was fair.
The ship was large and hard to navigate around. They could use some signs giving directions. At one point we actually had to walk through one restaurant to get to another. Few of the staff spoke English very well, and most were not particularly helpful. My mother and I are both Diet Coke fiends, and we each bought a soda card, but getting a Diet Coke was never easy. The food was generally OK, but not what I had expected. We paid extra to dine in one of the fancy restaurants, in order to use up the onboard credit, since neither one of us is a drinker, and the credit cannot be used for the mandatory gratuity, there was not much left to spend it on.
We did take one excursion into Nassau; we went to the pirate museum. It was kind of interesting, but not worth $40 each. We loved the private beach, and that was actually the highlight of our trip. We got serious sunburns, and then found out we had to move our stuff to the new room ourselves. The elevators on the ship do not have sensors or bumpers to retract when triggered and my mother got her arm caught in one door that would not open back up. She got free, but it left bruises across her arm and a huge knot on her hand. She saw the ship's doctor, who told her she would be fine.
We definitely missed the service we received while in our balcony room, our steward hung up our clothes, and filled our ice bucket several times a day. Downstairs we were lucky if we could find any ice.
All in the entire trip was a disappointment on some levels and an interesting experience on another. I found that I liked cruising, but I think I would prefer a smaller ship.
Now for the really bad news, NCL refunded me the difference in the cost of the rooms for one night only. They gave me $100. I paid almost $1500 for our four day trip. I have been reading reviews of NCL and have learned that I was lucky to have gotten that much. They routinely downgrade passengers and then refuse to give a refund. I will never sail with NCL again.
Karen’s Full Rating Summary
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Cabin Review

Aft-Facing Balcony
Cabin B1 9277
The balcony was in direct sunlight all day and got very hot, the room was small, and the air conditioning did not work. Great bedding, though.
Norway Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins