Evaluation of Queen Mary II, May 10th, NYC - St. Maarten, Martinique, St. Thomas, NYC Bill Tuting, Cunard World Club Platinum Member
Preface: Once a year I cruise with my Mom (83 years young) and her friends that she and Dad had met over their 60 cruises before Dad passed away. This was my 5th cruise on Cunard, Mom's 15th and one of our group was recognized at the World Club meeting with over 700 nights on Cunard. I share this so the reader would be aware of our experience and comparisons.
We booked our cruise in July of 2002 in great anticipation of this new ship and hopefully improved Cunard service. We watched the TV at the launch in January and all the following specials that promoted this ship. We were interested in meeting the head maitre d', as we had been in contact with him in the past. Much to our surprise, we found out that he had left the ship in March and no one was sure when and if he would be back. We were disappointed that we did not have this contact but also disappointed that the service in the dining room had not improved, in fact, it had gotten worse.