Embarkation: It was interesting. We were not supposed to be able to board until 3 PM, but there was speculation it would be earlier. We took a chance (and earlier train) by arriving early, and were onboard just before 1:30. That was a nice start. Everyone was being sent to the Lido (Deck 9) to eat lunch, but we walked up the 2 decks to Deck 4 and went to our aft Veranda cabin. We met our cabin steward, Anom, stowed our carryons, and went to the Lido to eat some lunch.
Cabin: The cabin was very efficient with a flat screen TV (it should have been wall mounted), a mini-fridge (full of extra cost mini-bar drinks but room for our wine and water as well), a very comfortable bed, and quite a bit of wardrobe space. Hanging space and shelves are plentiful, but be warned that drawer space is very limited (2 small ones in each of the night stands). There is no lighting in the wardrobes and it was difficult to tell if we had cleaned out the safe except by feel. The bath was also efficient, but be careful when using the shower. The shower curtain is too short and unless you use the shower head as a hand-held (standing so the spray is toward the wall) the floor will be soaked when you are finished. Durability of the design might be a concern - wallpaper was starting to peel in the room and the flimsy shower curtain track had already pulled loose (I had to snap it back in).
Service: All the staff we met were invariably friendly and willing. This was a high point for us. Was the delivery 100% seamless? Of course not, but the effort always seemed to be there and that rates high in our book. One nice touch was the Lido staff helping passengers (those who needed it) with their trays without being prodded. The staff in the Tamarind (outstanding), Canaletto's (excellent), Pinnacle (excellent), and the Rembrandt (excellent) were all worthy of mention. The overall staff in the Lido was also very good. Our cabin steward was good to very good and always seemed to deliver what we requested on a timely basis. Cleaning in the bath (hair in the bath before we ever used it) and cabin (vacuuming so-so and a rubber glove dropped by the veranda door one day) were somewhat spotty, but I think he was new. Public Rooms: A big disappointment. They seemed small (not intimate) like HAL wanted to build a 100,000+ ton ship a squeeze it into the Eurodam's 85,000 ton hull. The atrium is a real let down small with an odd pinkish-purple stalactite chandelier. It certainly did not seem to be the hub of the ship. The ship's daily bulletin listed 12 bars. That seems like a lot and resulted in small venues that, in many cases, seemed like passages turned into a lounge (Explorer's) to closed off the rooms (Piano Bar), to strangely decorated, uninviting areas (Northern Lights). The shops are in a setting like a cheap shopping mall with the same pull down security grates. Not inviting at all. The high points were the Screening Room (a great place to see a movie but seats for only 36 people!)and the Silk Den (a beautiful, calming bar across from Tamarind). Artwork is always subjective, but we enjoyed only a little - antiques, old photos, "theater" art pieces, and the asian decor in Tamarind and The Silk Den.